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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.35 (185 reviews)

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4.35

Based on 185 reviews, last reviewed 15th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

Fantastic company really helpful customer service

Fantastic company really helpful customer service Reviewed on: 15th April 2024

Drop in face to face bank in capital city.

Unfortunately discovered when renewing my mortgage this year and looked to discuss moving that I cannot speak to anyone in branch this had to be done on the phone which has resulted in my considering an alternative mortgage provider. Reviewed on: 8th April 2024

Easy process and lovely staff.

Easy process and lovely staff. Improvements to the app are fantastic. Never had any problems at all. Branch staff are great Reviewed on: 25th March 2024

Best deal on our mortgage.

I currently have my mortgage with Nationwide, and have just renewed with them, as their deal was still the best. I’ve also had current and savings accounts with Nationwide, and always found them to have excellent customer service, whenever I’ve needed them - e.g. when I had to report some suspected fraudulent activity on my account, they were very responsive and extremely helpful. I also love being with a building society, rather than a bank, as they’re much more ethical. Reviewed on: 20th March 2024

Renewing my mortgage was simple and hassle free

I thought having to renew my mortgage was going to be a real hassle but Nationwide made sure it was a simple, stress-free process. They provided lots of options which ensured I could choose what worked best for me, while being very competitive in terms of rates and fees. I like the ethos behind Nationwide which is effectively owned by it's members with it being a building society, allowing members to have a say in the governance process. Nationwide customer service is first rate as well and with the company keeping in person branches open they really do demonstrate they value customers. Reviewed on: 18th March 2024

Very positive experience with Nationwide and my fixe...

Very positive experience with Nationwide and my fixed interest mortgage. Reviewed on: 29th February 2024

Our advisor was excellent and very kind and efficint

Our advisor Rosie Duncan was excellent and efficient Reviewed on: 15th February 2024

Nationwide

Never had any problems, would recommend Reviewed on: 28th August 2023

No problem mortgage

Had a mortgage with Natwest for 5 years and about to switch to another product with them. Very happy with them, despite the rate increase Reviewed on: 5th June 2023

Great for first time buyers

Nationwide had the best mortgage offer for us as first time buyers. We’ve had no problem with payments and can see out balance easily in the app. Reviewed on: 1st June 2023

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