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Tony S

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Review of the Hinckley & Rugby Building Society, Savings:

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Knowledgeable, friendly, efficient Staff.

We wanted to open Regular savings accounts for our 4 Grandchildren and make transfers from existing accounts. Questions asked online were answered very promptly [Thanks Jennifer], and then forms collected from Hinckley Branch for later completion. Both visits were very positive. Good explanations of the accounts and processes and processing of the paperwork. [Thanks Kasey and Jade]. The new accounts were visible online by the next day. Reviewed on: 12th December 2025

Reply from Hinckley & Rugby Building Society Hi Tony. Thank you for taking the time to share your feedback with us. We’re delighted to hear that your experience opening Regular Savings accounts for your grandchildren was such a positive one, both online and at our Hinckley Branch. We’ll be sure to pass on your kind comments to Jennifer, Kasey, and Jade — they’ll be very pleased to hear that their support and explanations were helpful. We’re also glad to know the accounts were visible online so quickly. Thank you again for choosing our Building Society. Your feedback is very much appreciated. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 24th December 2025

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