Write a review

Go to business site

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.57 (335 reviews)

View other Nationwide products

4.57

Based on 335 reviews, last reviewed 16th Mar 2026

3300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

20%

Latest highest rating:

4

The Nation is Wide! Any time I have a need to contact Nationwide's customer service, I am always met with a friendly and helpful assistant. ... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews Write a review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Review Nationwide: FlexDirect now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexDirect reviews (335)

Nothing is ever too much trouble

Nothing is ever too much trouble whether it is via the app, on the phone or in the branch, I can’t say enough in praise for the staff and Nationwide. Reviewed on: 22nd January 2026

Looking for an A1 account?

As a customer of Nationwide for nearly 20 years. I have found them to be fair, and always striving to be better: by regularly introducing new customer products and incentives. This is reflected within all of their products, offering a whole host of services. They also have a good customer service centre, and interactive web chat, for greater customer efficiency and experience. Reviewed on: 22nd January 2026

Just a great bank, who look after it's customers well.

Just a great bank, who look after it's customers well. Reviewed on: 22nd January 2026

Nationwide look after you.

Been with Nationwide since I was 12. Now I'm 42 Nationwide reward for loyalty and I've never had to pay for an account . The customer service is brilliant and they're always willing to help. Reviewed on: 22nd January 2026

Great account excellent product and service great bank

Great account excellent product and service great bank Reviewed on: 22nd January 2026

I’m glad I opened this current account with Nationwide.

I’m glad I opened this current account with Nationwide. It’s simple, yet it has everything you need. Reviewed on: 22nd January 2026

Great account, easy to use.

Great account, easy to use. Really nice that nationwide rewards their customers with bonuses etc Reviewed on: 22nd January 2026

I’ve banked with Nationwide for a long time and have...

I’ve banked with Nationwide for a long time and have always received first class service. They have improved technology year on year which is very welcome. Reviewed on: 22nd January 2026

Never a bad experience, Simple to use via app and on...

Never a bad experience, Simple to use via app and online, branches accessible, fairer share payments are excellent too, help you feel part of something and as though you are rewarded for your custom with them. Reviewed on: 22nd January 2026

Saving me money instead of charging me

I got a text warning me that the next day some direct debits would be paid, & this would cause me to be overdrawn & incur costs. I was able to pay money into my account & avoid those costs. Who else does that? Reviewed on: 22nd January 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Weatherbys Private Bank 0.00 from 0 reviews
Classic Plus Account
from TSB 3.86 from 173 reviews
Current account
from Starling Bank 4.94 from 27403 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 6 reviews
Cash ISA
from Nationwide 4.75 from 67 reviews
Regular Savings
from Nationwide 4.70 from 89 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub