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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (376 reviews)

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4.73

Based on 376 reviews, last reviewed 11th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Nationwide Building Society is better than a bank! Nationwide is an amazing building society. As a member it has been fantastic to benefit from nationwide's "fairer share" sheme. And great to be able t... Read more Reviewed on: 11th July 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (376)

Good service and app is good, I would recommend

Good service and app is good, I would recommend Reviewed on: 2nd April 2026

Nationwide resolved a scam by a company abroad.

I got scammed by a company abroad. Nationwide detected the issue very quickly and reimbursed me quickly. It was all very smooth and I felt very supported and reassured, that I being protected by a banking department who knew exactly what they were doing. When I first suspected a problem, I assumed it would take weeks to resolve. It took 36 hours which pleasantly surprised me! Reviewed on: 29th March 2026

Clear terms and perfect current account for middle i...

Clear terms and perfect current account for middle income working professional. I use the flex direct and saver account with Nationwide to manage my money. The security is easy to follow and the app is very accessible. I make interest on my balance and get a bonus every year. Reviewed on: 27th March 2026

Everything is gest perfect

Everything is gest perfect I can not ask my bank for enithing more it is gest perfect Reviewed on: 26th March 2026

FlexDirect is a an account that gives a little back...

FlexDirect is a an account that gives a little back with interest, easy to keep a track of outgoings and deposits. Also if you hava wny propblems you can call into the local branch Reviewed on: 25th March 2026

Easy to bank with and, you earn cash back on spendin...

Easy to bank with and, you earn cash back on spending with no monthly fee. Reviewed on: 25th March 2026

A bank for everyone!

competitive savings accounts rates; easy to use website and app; provide customers with an annual cash thank you and - best of all - have committed to not closing Branches all over the place! Reviewed on: 25th March 2026

The staff are all very friendly and helpful and it i...

The staff are all very friendly and helpful and it is brilliant that you know they will not close branches Reviewed on: 25th March 2026

Best Banking Services Provider

Easy to do transactions, their customer services & products have customers at heart. Reviewed on: 25th March 2026

account information changes

there is a change to how the account information will be displayed which seems to reduce the transparency that I really value, so I am rather disappointed that this is going ahead & it might, ultimately, lead to me switching my account. Reviewed on: 25th March 2026

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