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RBS: Select current account reviews

Name: Select current account
Rating: 4.1 (370 reviews)

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4.10

Based on 370 reviews, last reviewed 21st Apr 2026

33% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

14%

11%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

No complaints!

Been a customer for many years now and had no issues with them. Low interest rates for savers, but that's the same for all banks currently. Reviewed on: 12th January 2022

The bank that would prefer you never use it

Experience of staff friendliness varies from branch to branch but one thing remains constant. Even if you only visit a branch 2 to 3 times a year like me they will make you feel you are an imposition and "really could bank online or over the phone". There are quite specific reasons I do not do this but they would rather argue and make you feel like you are an imposition for visiting every 4 months or so than welcome you as a long time customer. And now I am actively looking for alternative banks as the new £100 spend limit with RBS is mandatory on current account cards (unless I choose to bank online OBVIOUSLY) whereas other banks recognise that you deserve a choice in the control of your own money and spending limits. Reviewed on: 5th January 2022

Absolute Garbage

Don't bother. Terrible support. Long hold times and useless tech. Reviewed on: 31st October 2021

terrible

totally not interested in the customer....take your money and runs! should have gone down and out. without the government bailout would hqve done. wish I had never banked with them! beware! Reviewed on: 12th August 2021

Basic account

Staff friendly and helpful, any help needed is given freely and honestly Reviewed on: 4th August 2021

Security lapses

For the second time in two years,security cancelled my card with no text or warning of any kind.Replacement card sent to wrong address..Appalling security and pathetic compensation for an elderly,disabled customer,reliant on online shopping.Been with RBS SINCE 1968 but will be changing to another bank asap!! Reviewed on: 18th June 2021

London Branch Availability Needs Urgent Attention.

RBS has almost no London branches so has passed us over to Natwest, whose branches are staffed by about 3 persons irrespective of queue sizes. RBS really do need to rethink their branch availability as many aspects of banking, on their own admission, cannot be done online or over the phone. If you find a Natwest branch, even at the least busiest times you must be prepared to queue for at least 20 minutes. Reviewed on: 14th June 2021

AVOID THIS BANK AT ALL COSTS

I HAD BANKED BOTH PERSONALLY AND IN BUSINESS WITH THIS BANK SINCE 1989, THEY WERE GOOD, THEY JUST GOT WORSE AND WORSE. THEY TOLD ME LAST YEAR THEY DO NOT WANT MY ACCOUNTS ANYMORE, BUT THEY WANT TO KEEP MY MORTGAGE. HAVING NEVER GONE OVERDRAWN WITH THEM EVER, THE NOTICE CAME OUT OF THE BLUE, NO REASON, JUST DO NOT WANT THE ACCOUNTS. THEY NOW DEMAND MONEY THAT WAS REPAID YEARS AGO ON A BUSINESS LOAN, THEY ADMIT THEY HAVE NO EVIDENCE OF THE LOAN, BUT THAT NEVER STOPS THEM, SO I PAID OFF MY MORTGAGE WITH THEM AND STATED I WANTED MY DEEDS FOR MY HOUSE, THEY FIRST SAY THEY HAVE LOST THEM, THEN THEY SAY THEY SENT THEM, THEN THEY JUST REFUSE TO DEAL WITH THE QUESTION, THEY JUST APPOINT SOLICITORS TO TRY TO RECLAIM MONEY THEY SAY I OWE BUT CANNOT PROVE. MY ADVICE TO ANYONE AT ALL, DO NOT EVER TRUST THIS BUNCH OF LIARS, THEY ARE NOT A BANK, MORE LIKE A DICTATORSHIP. I REALLY WISH THE GOVERNMENT HAD NOT BAILED THEM OUT, IT WAS TOTALLY DUE TO THEIR INCOMPETENCE THAT THEY GOT IN THE SITUATION THEY WERE IN, BUT THEY ARE IMMUNE, THEY JUST TREAT YOU LIKE DIRT. PLEASE AVOID THEM FOR YOUR OWN SAKE, WHATEVER THEY SAY NOW! Reviewed on: 13th May 2021

the rbs bank

The staff are very keen on helping you with your account and very friendly with the customers. Reviewed on: 29th April 2021

RBS good bank

Very strong security. Understandable statement Reviewed on: 28th April 2021

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