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HSBC: Premier bank account reviews

Name: Premier bank account
Rating: 3.15 (86 reviews)

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3.15

Based on 86 reviews, last reviewed 16th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

36%

12%

10%

34%

Latest highest rating:

5

Good account benefits, professional staff, wide rang... Good account benefits, professional staff, wide range of products, well established Reviewed on: 22nd January 2026

Latest lowest rating:

1

Complete nightmare trying to set up Premiere account. Complete nightmare trying to set up Premiere account. The sms link timed out as I was a way for a few days. Trying to then deal with their customer se... Read more Reviewed on: 16th February 2026

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About this product

HSBC Premier is a premium current account that offers a range of services.

To be eligible, you’ll need an annual income or savings and investments of at least £100,000 or be an HSBC Premier customer in another country. As a customer, you’ll get wealth management support, travel benefits, priority service and rewards.

HSBC Premier reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Premier bank account reviews (86)

Complete nightmare trying to set up Premiere account.

Complete nightmare trying to set up Premiere account. The sms link timed out as I was a way for a few days. Trying to then deal with their customer service department to reactivate/upload last document was a nightmare- they keep asking for sort or account code and allegedly have no one who can help with setting up new premier account— lucky escape will switch to a different bank Reviewed on: 16th February 2026

Good account benefits, professional staff, wide rang...

Good account benefits, professional staff, wide range of products, well established Reviewed on: 22nd January 2026

Excellent product and service from HSBC!

Excellent product and really good customer experience. The insurance products are a great piece of mind and offer great protection against the unexpected. The service so far has been brilliant, onshore team there to answer your questions and always happy to go above and beyond. Would 100% recommend. Will be taking more products with this bank and will recommend to family and friends. Reviewed on: 12th June 2025

The log on to the account is easy and clear.

The log on to the account is easy and clear. Payments are always instantaneous and the perks of the account are very useful Reviewed on: 22nd April 2025

Excellent bank account with a really good app that i...

Excellent bank account with a really good app that is clear and easy to use. Premier comes with a small zero percent overdraft and it's easy to draw additional lending when required. Reviewed on: 18th April 2025

Criteria getting stricter

Criteria requirements are getting stricter meaning they’ll be taking people off premier accounts. In terms of the benefits provided, things like travel insurance, and newer heath related bits are good, but interest rates themselves are not so good (at least in comparison to non premier bank accounts). Reviewed on: 2nd April 2025

I like HSBC, it is a great bank

I like HSBC, it is a great bank - all my dealings with them have super smooth! Reviewed on: 3rd March 2025

Very good experience opening account in the HSBC loc...

Very good experience opening account in the HSBC local branch with friendly staff who answered all our questions, particularly about joint account and the travel insurance benefit and the heath benefits such as the free blood test and free physio Reviewed on: 3rd March 2025

Good range of Premier benefits, friendly professional

Good range of Premier benefits, friendly and professional customer contact and relationship manager Reviewed on: 28th February 2025

All under one roof

I do all of my banking as well as my mortgage with HSBC as the service is excellent and the mobile banking app very easy to use as well as secure. The benefits of the Premier Account including travel insurance, HSBC Health and access to excellent loan rates makes it a great account to be a part of. Reviewed on: 26th February 2025

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