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HSBC: Premier bank account reviews

Name: Premier bank account
Rating: 3.54 (89 reviews)

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3.54

Based on 89 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

36%

12%

10%

34%

Latest highest rating:

5

Enjoyed the relationship and products available... Have enjoyed the relationship and products available within the Premier wrapper, not the most competitive but with global reach and stable/trusted bra... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Stay clear of this bank, they just suspended my acco... Stay clear of this bank, they just suspended my account without any explanation. Avoid. Reviewed on: 26th July 2026

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About this product

HSBC Premier is a premium current account that offers a range of services.

To be eligible, you’ll need an annual income or savings and investments of at least £100,000 or be an HSBC Premier customer in another country. As a customer, you’ll get wealth management support, travel benefits, priority service and rewards.

HSBC Premier reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Premier bank account reviews (89)

Enjoyed the relationship and products available...

Have enjoyed the relationship and products available within the Premier wrapper, not the most competitive but with global reach and stable/trusted brand. The ongoing concierge and health services are welcome addition in the recent overhaul. Reviewed on: 20th August 2026

Stay clear of this bank, they just suspended my acco...

Stay clear of this bank, they just suspended my account without any explanation. Avoid. Reviewed on: 26th July 2026

Hsbc Premier account

I have had a hsbc Premier account for a while and also use their service for a mortgage. If i ever have an issue I will contact their customer service department and they will sort it out. Reviewed on: 16th April 2026

Complete nightmare trying to set up Premiere account.

Complete nightmare trying to set up Premiere account. The sms link timed out as I was a way for a few days. Trying to then deal with their customer service department to reactivate/upload last document was a nightmare- they keep asking for sort or account code and allegedly have no one who can help with setting up new premier account— lucky escape will switch to a different bank Reviewed on: 16th February 2026

Good account benefits, professional staff, wide rang...

Good account benefits, professional staff, wide range of products, well established Reviewed on: 22nd January 2026

Excellent product and service from HSBC!

Excellent product and really good customer experience. The insurance products are a great piece of mind and offer great protection against the unexpected. The service so far has been brilliant, onshore team there to answer your questions and always happy to go above and beyond. Would 100% recommend. Will be taking more products with this bank and will recommend to family and friends. Reviewed on: 12th June 2025

The log on to the account is easy and clear.

The log on to the account is easy and clear. Payments are always instantaneous and the perks of the account are very useful Reviewed on: 22nd April 2025

Excellent bank account with a really good app that i...

Excellent bank account with a really good app that is clear and easy to use. Premier comes with a small zero percent overdraft and it's easy to draw additional lending when required. Reviewed on: 18th April 2025

Criteria getting stricter

Criteria requirements are getting stricter meaning they’ll be taking people off premier accounts. In terms of the benefits provided, things like travel insurance, and newer heath related bits are good, but interest rates themselves are not so good (at least in comparison to non premier bank accounts). Reviewed on: 2nd April 2025

I like HSBC, it is a great bank

I like HSBC, it is a great bank - all my dealings with them have super smooth! Reviewed on: 3rd March 2025

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