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The Co-operative Bank: Current account reviews

Name: Current account
Rating: 4.15 (434 reviews)

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4.15

Based on 434 reviews, last reviewed 14th Oct 2026

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

18%

11%

Latest highest rating:

5

Transfer mostly worked well,. Transfer mostly worked well,. but one direct debit was missed out. Good incentives Reviewed on: 14th October 2026

Latest lowest rating:

1

Read all 1 star review on all websites My review very much reflects what this bank appear to be subjecting lots of other customers to, how utterly abhorrent. I've been with this bank for t... Read more Reviewed on: 29th September 2026

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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (434)

Swapped to co-operative bank because of their ethica...

Swapped to co-operative bank because of their ethical and environmental status. They have been easy to use and friendly to deal with. Reviewed on: 20th March 2026

This bank is amazing!

This bank is amazing! They are so secure, they will not let you into your app if it is not secure. The people in the actual bank are lovely friendly and kind. I don’t know what other bank I would want to be with! Reviewed on: 7th March 2026

Great ethical bank.

Great ethical bank. Privilege Premier account has great features and we have travel insurance and mobile phone/gadget insurance as benefits. Have held this account for over 20 years and it’s fab. Reviewed on: 7th March 2026

Always available locally or phone

Always available locally or phone Reviewed on: 23rd January 2026

Won’t let you buy crypto.

Won’t let you buy crypto. I do not feel that it is their place to tell me what I can or cannot do with MY monry Reviewed on: 23rd January 2026

Great bank, very good perks such as travel insurance

Great bank, very good perks such as travel insurance Reviewed on: 23rd January 2026

Excellent ethical bank

I love that they are the only major bank not complicit in the Israeli apartheid in Alestine & genocide in Gaza. They are a genuinely ethical bank which is why I switched to them. Reviewed on: 23rd January 2026

Been with them for years.

Been with the bank for many years, never had any issues, if I’m not sure of something they always have somebody that can help. Never had any issues reason that made me want to change banks. Reviewed on: 23rd January 2026

Fantastic Customer Services.

Every time I have needed to contact the bank, they have been patient, informative and efficient, plus also personable - I have felt like an individual, and not just another account holder, I have left any calls or interaction feeling positive and well looked after. Very pleased with the services provided. Reviewed on: 23rd January 2026

I have been a customer for many years.

I have been a customer for many years. Reviewed on: 22nd January 2026

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