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The Co-operative Bank: Current account reviews

Name: Current account
Rating: 4.20 (430 reviews)

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4.20

Based on 430 reviews, last reviewed 11th Jun 2026

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

18%

11%

Latest highest rating:

5

Customer service is great. Customer service is great. Always ready to assist. Also the online system is easy to use. Definitely would recommend anyone. Reviewed on: 11th June 2026

Latest lowest rating:

1

Rubbish customer service I want to dial a number and speak to a person, not dial a number and have to go through stacks of menus and submenus AND a wait, which I pay for presu... Read more Reviewed on: 29th April 2026

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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (430)

Won’t let you buy crypto.

Won’t let you buy crypto. I do not feel that it is their place to tell me what I can or cannot do with MY monry Reviewed on: 23rd January 2026

Great bank, very good perks such as travel insurance

Great bank, very good perks such as travel insurance Reviewed on: 23rd January 2026

Excellent ethical bank

I love that they are the only major bank not complicit in the Israeli apartheid in Alestine & genocide in Gaza. They are a genuinely ethical bank which is why I switched to them. Reviewed on: 23rd January 2026

Been with them for years.

Been with the bank for many years, never had any issues, if I’m not sure of something they always have somebody that can help. Never had any issues reason that made me want to change banks. Reviewed on: 23rd January 2026

Fantastic Customer Services.

Every time I have needed to contact the bank, they have been patient, informative and efficient, plus also personable - I have felt like an individual, and not just another account holder, I have left any calls or interaction feeling positive and well looked after. Very pleased with the services provided. Reviewed on: 23rd January 2026

I have been a customer for many years.

I have been a customer for many years. Reviewed on: 22nd January 2026

Ethical banking Good interest rate regular saver

Ethical banking Good interest rate regular saver Reviewed on: 22nd January 2026

Co-Operative Bank Review

The Co-Operative Bank has provided me with excellent products and services, over a period of many years, and that includes customer service and general value for money. Reviewed on: 22nd January 2026

Be surprised by a CO-OP Bank.

I can not believe I have spent 70 years on this planet and not considered a people based company to use as my bank but boy have my eyes been opened in the last 7 months as a customer of CO-OP Bank. Reviewed on: 22nd January 2026

Excellent trustworthy and ethical banking

Excellent trustworthy and ethical banking Reviewed on: 22nd January 2026

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