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The Co-operative Bank: Current account reviews

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4.00
Based on 401 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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5%
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5%
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11%

Latest highest rating:

5

I've used the co-op for years, they have helped me t... I've used the co-op for years, they have helped me through money troubles and always been there for me. They are ethical and stand for my own beliefs... Read more Reviewed on: 19th June 2025
Hannah S's avatar
Hannah S

Latest lowest rating:

1

Brutal incompetent bureaucracy at its' worst. Brutal incompetent bureaucracy at its' worst; what has become of the 'Cooperative' bank? After trying to arrange things after a recent bereavement, I ... Read more Reviewed on: 15th October 2025
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KR
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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (401)

Personal service as it should be.

4
I've been with the Co-op for nearly 15 years, and no combination of £100 incentives and short-term teaser interest rates could persuade me to switch to another bank. From day one I've found the staff in all of their branches to be polite, helpful and knowledgeable, and both the telephone banking and latterly internet banking services have always been efficient and easy to use. Since the acquisition of Britannia Building Society, it's been easier than ever to get to a branch, and even when there isn't one nearby, the link up with the Post Office means I can always deposit cheques with a minimum of fuss. Above all else, despite all of the negative press, it's nice to be with a bank that has sound ethical guidelines and that is motivated by more than raw profit. Reviewed on: 23rd December 2014
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MJAS

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