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SmartSave reviews

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Rated Excellent 4.77/5

SmartSave reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,549 product reviews

Average score of 4.77/5
5 star
82%
4 star
15%
3 star
2%
2 star
0%
1 star
1%
Reviews for SmartSave have trended positively over the past 90 days

SmartSave makes saving easy with a straightforward online setup and some of the best interest rates around. The website is clear and user-friendly, and communication is generally helpful without being overbearing. However, the one-account-only rule frustrates many, and some find customer service unresponsive or difficult when issues arise. Overall, it’s a solid choice if you want hassle-free saving but don’t need multiple accounts or frequent support.

Positive themes

  • SmartSave’s website is really easy to use and makes managing savings simple.
  • SmartSave offers excellent interest rates that keep savers happy and coming back.
  • Setting up a SmartSave account is quick and hassle-free with clear instructions.

Negative themes

  • Only one account allowed per customer at SmartSave annoys many savers.
  • Customer service can be unhelpful or slow when problems occur at SmartSave.
  • Communication from SmartSave is often too sparse leaving savers uneasy.
Summarised by AI
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About SmartSave

SmartSave is an online savings platform offering a fixed term, fixed rate savings account.

Are you looking for the perfect savings account with a secure fixed interest rate? Our SmartSave reviews can help you decide if they're the right option for you.

If you’re considering using SmartSave, check out our reviews first. Discover how satisfied customers have been so far. Learn more about the benefits of being a SmartSave member. All of this and more can be found in our SmartSave reviews.

Smart Money People is the place for SmartSave reviews. Read and write reviews to help increase trust and transparency in Financial Services.

SmartSave at a glance

Reviews for SmartSave

Showing 11 of 2549 company reviews Last reviewed within 7 days

Invested fixed savings .

Savings 22nd January 2026

Invested fixed savings . Carried forward to next year due to interest rate and feel good factor

Rated Excellent 5/5
Read more product reviews

Their fixed rate saver is a really good savings product

Savings 22nd January 2026

Their fixed rate saver is a really good savings product - simple to set up online, competitive interest rate, easy end of term process (withdraw or reinvest).

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Competitive rates, great service

    Have only used the online service but it is easy and efficient.

    {"display":"Margaret Barnes","full_name":"Margaret Barnes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Margaret Barnes 13th June 2025
  • 4/5

    Had an attractive interest rate so I invested.

    Had an attractive interest rate so I invested. When matured could not open another account as I had left it too late

    {"display":"Paul g","full_name":"Paul g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul g 12th June 2025
  • 5/5

    Great savings bank

    Extremely good app and great rates

    {"display":"Richard Clemow","full_name":"Richard Clemow","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Richard Clemow 12th June 2025
  • 5/5

    Great service and easy to use screens

    Great service and easy to use screens

    {"display":"Arun G","full_name":"Arun G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Arun G 11th April 2025
  • 4/5

    simple online process, good rates

    simple online process, good rates

    {"display":"MATTHEW W","full_name":"MATTHEW W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MATTHEW W 24th March 2025
  • 5/5

    Pension savings

    Simple online process and good rates

    {"display":"David ","full_name":"David ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David 26th February 2025
  • 5/5

    Straightforward savings

    The fixed saving account was easy to open, straightforward to monitor and manage. Maturing funds were prompt and online experience was problem free. Everything I... The fixed saving account was easy to open, straightforward to monitor and manage. Maturing funds were prompt and online experience was problem free. Everything I wanted with the best rates available at the time. Read more Read less

    {"display":"NE","full_name":"NE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    NE 26th February 2025
  • 5/5

    SmartSave excellent for savings

    Giving you the best rates for your money. Easy and simple to process online. You need to get as much as you can for your... Giving you the best rates for your money. Easy and simple to process online. You need to get as much as you can for your money nowadays. SmartSave can help you with any of your investments. I found their Fixed Rates Bonds the best for 2025. Read more Read less

    {"display":"Diane D","full_name":"Diane D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1091133.png"}}'s avatar
    Savings
    Diane D 22nd January 2025
  • 5/5

    Customer-friendly service and speedy and efficient r...

    Customer-friendly service and speedy and efficient resolution to my requests.

    {"display":"Louis C.","full_name":"Louis C.","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Louis C. 4th September 2024

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