SmartSave reviews
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SmartSave reviews
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Review summary
People rate this company as Excellent based on 2,548 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
SmartSave makes saving easy with a straightforward online setup and some of the best interest rates around. The website is clear and user-friendly, and communication is generally helpful without being overbearing. However, the one-account-only rule frustrates many, and some find customer service unresponsive or difficult when issues arise. Overall, it’s a solid choice if you want hassle-free saving but don’t need multiple accounts or frequent support.
Positive themes
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SmartSave’s website is really easy to use and makes managing savings simple. (17 mentions)
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SmartSave offers excellent interest rates that keep savers happy and coming back. (21 mentions)
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Setting up a SmartSave account is quick and hassle-free with clear instructions. (15 mentions)
Negative themes
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Only one account allowed per customer at SmartSave annoys many savers. (7 mentions)
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Customer service can be unhelpful or slow when problems occur at SmartSave. (5 mentions)
About SmartSave
SmartSave is an online savings platform offering a fixed term, fixed rate savings account.
Are you looking for the perfect savings account with a secure fixed interest rate? Our SmartSave reviews can help you decide if they're the right option for you.
If you’re considering using SmartSave, check out our reviews first. Discover how satisfied customers have been so far. Learn more about the benefits of being a SmartSave member. All of this and more can be found in our SmartSave reviews.
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SmartSave at a glance
Reviews for SmartSave
Showing 11 of 2548 company reviews • Last reviewed within 7 days
quick and easy
very easy to set up and when contacted quick to respond. Good products, easy to understand.
Invested fixed savings .
Invested fixed savings . Carried forward to next year due to interest rate and feel good factor
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5.00/5
Their fixed rate saver is a really good savings product
Their fixed rate saver is a really good savings product - simple to set up online, competitive interest rate, easy end of term process (withdraw or reinvest).
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5.00/5
Competitive rates, great service
Have only used the online service but it is easy and efficient.
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4.00/5
Had an attractive interest rate so I invested.
Had an attractive interest rate so I invested. When matured could not open another account as I had left it too late
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5.00/5
Great savings bank
Extremely good app and great rates
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5.00/5
Great service and easy to use screens
Great service and easy to use screens
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4.00/5
simple online process, good rates
simple online process, good rates
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5.00/5
Pension savings
Simple online process and good rates
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5.00/5
Straightforward savings
The fixed saving account was easy to open, straightforward to monitor and manage. Maturing funds were prompt and online experience was problem free. Everything I... The fixed saving account was easy to open, straightforward to monitor and manage. Maturing funds were prompt and online experience was problem free. Everything I wanted with the best rates available at the time. Read more Read less
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5.00/5
SmartSave excellent for savings
Giving you the best rates for your money. Easy and simple to process online. You need to get as much as you can for your... Giving you the best rates for your money. Easy and simple to process online. You need to get as much as you can for your money nowadays. SmartSave can help you with any of your investments. I found their Fixed Rates Bonds the best for 2025. Read more Read less
Products from SmartSave
Showing all products offered by SmartSave
Savings (discontinued)
by SmartSaveSmartSave was taken over by Chetwood Bank. The SmartSave brand was discontinued.
Savings (discontinued)
by SmartSaveSmartSave was taken over by Chetwood Bank. The SmartSave brand was discontinued.
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