The Co-operative Bank Mortgage Reviews

  Ratings based on 5 reviews       Last review 1 year ago    

The Co-operative Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of The...

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The Co-operative Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of The Co-operative Bank mortgage reviews. You write your mortgage reviews - whether the Co-op's tracker or fixed-rate mortgages - to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Overall Rating

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The Co-operative Bank Review Insight

What are people saying in their reviews?

Speed

67% of feedback is Process related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: App

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Your Mortgage Reviews

5 reviews

Review The Co-operative Bank's Mortgage now

Mortgage

Excellent service. Friendly.efficient

Reviewed on 17th January 2020
Steve England's avatar
Steve England

Ethical? I don't think so ...

I wanted to believe that this was an organisation I could trust - silly me!... Read more

I wanted to believe that this was an organisation I could trust - silly me!

In 2008 I joined the Coop under the Ownhome mortgage deal and was given every assurance that this would always give me access to the full range of their mortgage deals. In 2018, when I have come to the end of my 2nd fixed term deal, Coop have changed their minds and are no longer offering any Ownhome clients any mortgage deals. That puts me on their standard variable rate with no option other than to move the mortgage to another vendor (if one is available!) or revert to their 4.99% Standard Variable Rate.

I don't really have enough words to explain how deeply disgusted I am in the way Coop have acted. Even worse any complaint I make will not change what is happening or bring any sanctions to the bank.

Reviewed on 8th September 2018
Tania Rumbold's avatar
Tania Rumbold

Not as portable as they make out

They throw every obstacle in the way that they can. They really don't want you to switch product or move house. They want you to stay put, preferably on the standard variable rate for the next 23 years of your miserable existence

Reviewed on 15th November 2017
Chris Holt's avatar
Chris Holt

Straightforward

Does what it says...no frills or gimmicks

Reviewed on 12th November 2017
Peter Olech's avatar
Peter Olech

no problems

great rate, and hassle free mostly

Reviewed on 18th June 2017
Kam Dhadwar's avatar
Kam Dhadwar