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The Co-operative Bank: Business Account reviews

Name: Business Account
Rating: 1.31 (74 reviews)

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1.31

Based on 74 reviews, last reviewed 24th Aug 2023

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

club and charity account they dont take off big amounts fir charges etc, they support local causes and groups, they are extremley helpful and friendly in branch and online ev... Read more Reviewed on: 31st January 2023

Latest lowest rating:

1

WORST ONLINE BANKING EVER THEY won’t provide you bankstatments . set up a new payee is painful, would not log you on your phone , you need to carry you login detals and token a... Read more Reviewed on: 24th August 2023

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About the Business Account

The Co-operative Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at The Co-operative Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of The Co-operative Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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The Co-operative Bank Business Account reviews (74)

WORST ONLINE BANKING EVER

THEY won’t provide you bankstatments . set up a new payee is painful, would not log you on your phone , you need to carry you login detals and token all the time . to get through the customer service is imposible. Reviewed on: 24th August 2023

Nothing works!!!

I got offered £1500 to move to coop from Natwest and what a huge mistake that was! Nothing works! You can't move money from the current to the savings account on the app you have to go on a desktop and use the token, setting up payees can only be done from the desktop and then it takes hours for it to activate. The app constantly keeps unregistering me from my phone "due to inactivity" when I am using it everyday multiple times a day! My card gets blocked from being able to make purchases online regularly then when I finally get through to them on the phone they can't explain why it is blocked?! It shouldn't be able to operate as a bank and I am so glad to be leaving, 2 years of nothing but hassle trying to do simple things that other banks just seem to do easily. If I could turn back time I wouldn't of switched for £15,000 never mind £1500!!! Reviewed on: 5th August 2023

I should have listened to others and bad reviews!

Painful, setting up a business account has been painful, pure and simple. Way too many hoops to jump through, the need for endless phone calls, and being put on hold, and not once but twice I have to actually print a form out, sign, scan it and email it back. Really? In today's day and age of technology! And that is before I can even access it on my phone. Nowhere does it tell you that you need to do it on a computer first! Crazy! And for it to take a month to change from my last bank, why? Why so long? Surely it is all automated pretty much nowadays? And the endless messages they send to your phone that takes so long to log in and look at. Don't do it people! Stick with one of the young technology hotshots on the scene now that can be set up in minutes... Unbelievable.... Reviewed on: 28th June 2023

Slow and no reason for refusal for fsb account

Gave all details and despite taking a long time refused an account with out given reason. The directors had experian credit scores off 999 can only conclude its was directors age which went against use. Surprising the fsb have anything to do with this lot! Reviewed on: 25th April 2023

Showing 4 of 74

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