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Chloe D

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All reviews (14)

Review of the Great Western Credit Union, Loans:

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Gave me a small loan when no one else would, it was...

Gave me a small loan when no one else would, it was life changing at the time! Reviewed on: 12th June 2025

Reply from Great Western Credit Union Hi Chloe Thanks for sharing this with us! We're delighted that we could make such a difference at what seems to be a difficult time. It's satisfying to know we could be there when you needed it most. We hope to continue to support you whenever you need us! Warm regards Robin Response date: 17th June 2025

Review of the Triodos Bank, Current Account:

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Brilliant current account with an excellent banking...

Brilliant current account with an excellent banking app and impeccable customer service - all this & truly ethical too! Reviewed on: 3rd April 2025

Review of the The Co-operative Bank, Business Account:

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We set up a housing coop and we're lucky enough to r...

We set up a housing coop and we're lucky enough to receive a large donation that was however time sensitive. We were members of COOPS UK who put us directly in touch with the Co-operative Bank regional agent and we were keen to have an ethical account in line with our values. We spent 6 weeks having our emails and phone calls completely ignored. Absolutely useless. So disappointing. Had to go with a high street bank instead. Reviewed on: 2nd March 2025

Review of the Great Western Credit Union, Savings:

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My account with Bristol Credit Union was amalgamated...

My account with Bristol Credit Union was amalgamated into GWCU. I was excited that a large regional Credit Union was being established. My experience with BCU was exemplary! They really saved my bacon in so many ways over about 5yrs. Sadly, when GWCU took over, they closed down ALL of the in person counter services which were such a lifeline for so many people in need. Ridiculous. Tragic! It was almost impossible to speak to anyone even on the phone. I still keep a small amount in my account as emergency money, and to support the organisation. I had a BCU loan years ago that really changed my life, in theory GWCU still offer this important service. I hope they have sorted out their customer service, I haven't tried to engage with them in a couple of years. Reviewed on: 2nd March 2025

Review of the Engage, Alternative Bank Account:

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A loadable debit card which came as part of my Credi...

A loadable debit card which came as part of my Credit Union's account offer. Allowed me to get receive payments/wages when I was struggling to get a bank account quickly enough 10yrs ago. Did everything I needed it to except the set-up of Direct Debits, which was a deal breaker in the end. The UK based customer service phoneline was always excellent. Reviewed on: 2nd March 2025

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