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Review of the The Co-operative Bank, Business Account:

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Appaling Customer Services

Apart from the time it took to open my account (it was VERY long), I deposited £1000 so that I wouldn't get service charges for 30 months as per their advertising. Now for the last three months they have added a service charge to my account. Despite reassuring it wouldn't happen again - it DOES!! They reimburse the service charge but as it takes over 40 mins hanging on the phone to get through to their customer services this is extremely frustrating Reviewed on: 22nd November 2024

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