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Bank of Scotland: Business Banking reviews

2.75
Based on 16 reviews, last reviewed 12th Oct 2023
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
6%
See only 3 star reviews
6%
See only 2 star reviews
19%
See only 1 star reviews
38%

Latest highest rating:

5

quality Have had a business account for the last 5 years, always helpful, easy service. Reviewed on: 31st August 2023

Latest lowest rating:

1

Opening an Account - Don't waste your life away Do not try and open a Business Account with this bank unless you want to waste weeks of your life. It appears even more difficult if you are alread... Read more Reviewed on: 12th October 2023
David Dible's avatar
David Dible

About the Business Banking

Bank of Scotland business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Bank of Scotland is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Bank of Scotland business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Bank of Scotland Business Banking reviews (16)

Opening an Account - Don't waste your life away

1
Do not try and open a Business Account with this bank unless you want to waste weeks of your life. It appears even more difficult if you are already a personal customer of the bank. I have nothing to say about the last 6 weeks I have spent opening a business account which I am still unable to access. Truly amazing that this bank has a single customer. Reviewed on: 12th October 2023
David Dible's avatar
David Dible

quality

5
Have had a business account for the last 5 years, always helpful, easy service. Reviewed on: 31st August 2023

Feeling safe having the money in their account

5
Very good customer service and friendly bank Reviewed on: 5th April 2023

Consistently Atrocious service. Shouldnt be allowed to operate as a bank

1
I have been a customer of this outfit for several years. If switching wasn’t so disruptive I’d have moved a long time ago Over the last two years they have locked me out of my account three times - all cases due to automated systems cancelling debit cards or access cards with no warning or explanation Getting through their automated phone system takes an average of 30 minutes and then the system frequently connects to the wrong department When finally connected to the ‘right’ person, invariably that person is unhelpful or actively misleading Frankly I don’t have a good word to say for this bank - they are not a business level service In submitting a complaint one receives a formulaic ‘we are very sorry’ letter. It’s derisory and probably set up to comply with some feeble regulatory requirement I don’t have a single good thing to say about them and strongly advise potential customers to look elsewhere describing this service as a ‘business bank’ is wholly inaccurate Reviewed on: 9th February 2023

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