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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.45 (146 reviews)

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2.45

Based on 146 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

23%

11%

12%

47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

DO NOT CHOOSE LLOYDS BUSINESS Outrageous terrible customer service from Lloyds business! I have an account and sent a six figure sum TO AN EXISTING PAYEE in dollars on 18th Februa... Read more Reviewed on: 12th March 2026

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Lloyds Bank Business Banking reviews (146)

DO NOT CHOOSE LLOYDS BUSINESS

Outrageous terrible customer service from Lloyds business! I have an account and sent a six figure sum TO AN EXISTING PAYEE in dollars on 18th February. Money didn’t arrive and today customer service is rude and unhelpful is an understatement. I’ve lost all trust in this bank. I have called daily to follow up. Terrible way to run a business. Please everyone be aware that if you have a problem this bank is terrible at resolving it! Reviewed on: 12th March 2026

Opened my business account took them 8 weeks to sort...

Opened my business account took them 8 weeks to sort my account out and send my card . However card reader hasn’t been sent, since September have no access to my ONLINE business account, contacted customer service to help me with it , they promised to send some documents to sign and fill in . It’s has been 3 weeks now, nothing arrived. Still no access to my business account. Customer service very useless , they don’t care about customer, can tell you over the phone what you want to hear then leave you with the problem ! They’re completely ignorant Reviewed on: 8th December 2025

Great experience

It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really helpful Reviewed on: 2nd April 2025

Good banking product for our local community group a...

Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish lead time of 6wks min. Sadly a very unethical financial institution though. Reviewed on: 28th February 2025

Intuitive app and good customer service

The Lloyd’s banking app has consistently improved over the years, adding useful features that make banking simple. I have not experienced any problems and in the few instances I have needed help, it has been fast and efficient. Reviewed on: 27th February 2025

There business banking account is shocking compared...

There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero tools to use like other banking apps such as tools to manage and put away tax , vat and expenditures. The worst part is they don’t even offer a debit card that is compatible with Apple Pay , meaning some online purchases you can’t make like Facebook ads to expand my buisness as they only take Apple Pay as payment. I’m leaving . Reviewed on: 27th October 2024

Lloyds Bank

Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my communication with the bank and made it so any barriers to my money have been removed. Reviewed on: 23rd August 2024

Let Lloyds take care of your business banking needs.

I have been a Lloyds customer for over 20 years and recently opened a business account with them. The process was straightforward, and the staff were very friendly. Thank you! The app is user-friendly and simplifies transferring money and exploring business loan options. I would recommend Lloyds for your business banking needs. Reviewed on: 4th June 2024

A good option for community/not-for-profit organizat...

A good option for community/not-for-profit organizations. One of the only options for a Community Benefit Society. Simple and streamlined online process to open account, though does take around 8 weeks. Easy to reach customer services via phone. Branch staff very well trained. Shame the bank itself is so unethical. Reviewed on: 25th May 2024

Avoid this bank.

Avoid this bank. They lock you out of your account all the time when you accidently forget password and have to reset it They block payments for no reason. Treat you like an idiot when you phone them There website and app always have bugs stopping you from doing things Just avoid!!!! Reviewed on: 14th May 2024

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