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Lloyds Bank: Business Banking reviews

2.41
Based on 149 reviews, last reviewed 28th Mar 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
23%
See only 4 star reviews
11%
See only 3 star reviews
11%
See only 2 star reviews
7%
See only 1 star reviews
48%

Latest highest rating:

5

The best bank and the closest one, when I go there i... The best bank and the closest one, when I go there is never a line inside Reviewed on: 25th March 2026
Virginijus D's avatar
Virginijus D

Latest lowest rating:

1

Closed my account with no reason given Lloyds Bank closed both my Current account and Business account. No reason given. Demanded that I repay my overdraft within 30 days. It's ridiculous t... Read more Reviewed on: 28th March 2026
GoldBricks's avatar
GoldBricks

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Lloyds Bank Business Banking reviews (149)

Business Banking - Breach of confidential data

1
Once again we received a company debit card for one of our Directors. The problem is this certain director left the company over 8 years ago, and despite filling in all the banking mandates and declarations no less than 3 TIMES! (due to Lloyds losing them twice) we still receive the debit card and until recently they were still texting him every Friday morning with the balance on the current account! We have had wars with them about this massive breach of confidential data, and yet it still continues... Reviewed on: 11th August 2023

Terrible service and do not care

1
Really shouldn’t go to far into it as I would write a huge essay, but no support in branch, phone is terrible they just want to tell you wrong information and get you off the phone so it’s someone else’s problem. Was left 4 weeks without a business account as they did the switching service but then didn’t give me a pin. And then wouldn’t deal with me as I didn’t have a pin. Terrible missed so much work trying to sort it, so many other problems and no real way to complain or sort it. Reviewed on: 31st July 2023

Highly recommended

5
No stone unturned by Lloyds Bank when it comes to business banking very professional and helpful Reviewed on: 24th July 2023

Great for charities

5
No charges for small charities with an income of less than £50k PA. Good Internet banking Reviewed on: 10th April 2023

Too big and old

1
Phones take typically half an hour to answer. Then unless a simple question, a guess. No way of getting hold of anyone more senior unless you officially complain, then some months later you might get someone who knows what the are talking about. But equal chance of someone who wants to put the complaint to bed, with or without an actual solution Reviewed on: 5th April 2023

Great service

5
No problems very supportive would recommend Reviewed on: 5th April 2023

Good Service

4
Once you are through on the phone service is good and leave feeling sorted Reviewed on: 3rd April 2023

average bank

1
average bank, no nearby branch, restricted opening hours, closed weekends Reviewed on: 10th March 2023

Monthly fees are high but service is reasonable

3
I’m not ecstatic about Lloyds Business Banking and am unhappy by their overdraft fees and interest rates. I’ve been denied business loans and business credit cards despite a very good credit rating. I will probably switch to a different service soon. The app is good and easy to navigate. Reviewed on: 10th March 2023

Just go somewhere else

1
The worst small business banking experience. An absolute waste of time. Avoid Reviewed on: 23rd February 2023

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