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Lloyds Bank: Business Banking reviews

View other Lloyds Bank products
2.40
Based on 149 reviews, last reviewed 28th Mar 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
23%
See only 4 star reviews
11%
See only 3 star reviews
11%
See only 2 star reviews
7%
See only 1 star reviews
48%

Latest highest rating:

5

The best bank and the closest one, when I go there i... The best bank and the closest one, when I go there is never a line inside Reviewed on: 25th March 2026
Virginijus D's avatar
Virginijus D

Latest lowest rating:

1

Closed my account with no reason given Lloyds Bank closed both my Current account and Business account. No reason given. Demanded that I repay my overdraft within 30 days. It's ridiculous t... Read more Reviewed on: 28th March 2026
GoldBricks's avatar
GoldBricks
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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Lloyds Bank Business Banking reviews (149)

Business account

1
I applied for a business account, 4 months have passed although I submitted the documents, but still no response. Reviewed on: 21st March 2021
Murat's avatar
Murat

Don't even bother

1
Was a good customer, customer service don't bother,online support don't bother,help don't bother, pull your trousers down they will ! Reviewed on: 19th March 2021
Hugo's avatar
Hugo

a sound webshite

4
fairly good website. poor interest on deposits, inconsistencies in the site. staff pleasant Reviewed on: 14th March 2021
Abelljms's avatar
Abelljms

Good value for money

4
always good to have who are reliable and friendly and help the customer when we need financial help Reviewed on: 20th February 2021
Tim Airey's avatar
Tim Airey

Terrible

1
Really terrible from start to finish. Not a good thing to say about any of the process. Reviewed on: 15th February 2021
davidwilding7@gmail.com's avatar
[email protected]

Stay Away From Lloyds Bank!

1
Sincerely recommend you DON'T USE LLOYDS BANK!! 1. Wait for a month after opened the account to get the card. The reason was the staffs forgot to order the card. 2.Really bad service. The supporters on the phone are really impatient, hang up the phone when the signal is not good or when they don't hear you clearly. And the staffs in the brunch are really unhelpful, always ask customers to wait without giving help. 3. Locked my account without any reason after I transformed money from another bank. 4. Sent me the invalid activation code for twice. Overall, if you don't what any trouble, stay away from lloyds bank! Reviewed on: 22nd November 2020
Anonymous's avatar
Anonymous

Appalling service and lack of knowledge about anything

1
Kept on phone for 45 mins trying to sort out not being able to pay bills by bank transfer, spoke to 3 different people, had to go through security questions with each person and had to explain issue from scratch to each person I spoke to. Couldn’t help me and told me to go to my local branch even though it’s lockdown and I am trying to avoid going out! ‘By your side’ advert couldn’t be more wrong! Reviewed on: 17th November 2020
Claire's avatar
Claire

Fine unless you need advice!

3
Fine if you've got basic requirements, but no good for advice or specialist products. Haven't' been able to help with lending or insurance, when it was been relatively easy to go elsewhere. Reviewed on: 17th August 2020
Shelly 's avatar
Shelly

Terrible

1
Has to be the worst of the big 4. Just a Terrible unhelpful service. Reviewed on: 13th July 2020
Joe's avatar
Joe

Lloyds Commercial Banking

1
I remember when online banking started about twenty years ago. Lloyds Commercial banking website it like going back to that time. Incredibly cumbersome, appallingly designed, difficult to navigate, etc. The staff are incredibly unhelpful. Generally disinterested and will try and palm you off with another number as soon as they can, and the wait times will eat up your day. All in all, a bad enough service to actually make me go and write a review so that others can avoid. Reviewed on: 2nd July 2020
Duncan Sibbald's avatar
Duncan Sibbald

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