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All reviews (4)

Review of the The Mortgage Works, Mortgages:

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Second rate

Just a really poor company to deal with. Product fees are exorbitant. Reviewed on: 27th June 2020

Review of the Bank of Ireland, Fixed Rate Mortgage:

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No faults

Our mortgage was a good product at a great rate. The service was 1st class, simple and very efficient. Would recommend. Reviewed on: 27th June 2020

Review of the Lloyds Bank, Business Banking:

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Relationship mangers are inept and have zero business sense

I've banked with Lloyds for business for a few years now, had terrible experiences of trying to get anything done. Their relationship manager and clients services team cannot complete the most simple of jobs. I do wonder if their Manchester office staff have some kind of drug addiction problem. I've had enough, have quit and moved my account. Reviewed on: 27th June 2020

Review of the Precise Mortgages, Mortgage:

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Beware of incentives (text removed by Smart Money People)

Just taken out a mortgage with the above. On the mortgage pre application I was told that I qualified for a refund on the valuation fees on mortgage completion. This and other fees were paid and the process continued. Once the mortgage was completed Precise then decided to change their mind and refused to issue a refund. The overall process was not the best, they were slow with dealing with the application and seem to slow the process up even more with minor issues. (text removed by Smart Money People). I would not use or recommend again. Reviewed on: 8th February 2019

Reply from Precise Mortgages We regret to read you were unhappy with your experience with us. If one of our mortgage products has an incentive that one or more fees will be refunded, e.g. on completion, then this will be clearly set out in the Mortgage Offer; conversely, if the fees are not refundable, this will also be made clear in the Offer. We’d like to investigate your case in more detail, but can’t find you on our system with the details you’ve provided here. If you’d like us to look into this for you, please call us on 01902 625958 between 9am and 5pm. Response date: 25th February 2019

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