RBS: Business Banking reviews

Name: Business Banking
Rating: 3.53 (32 reviews)

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3.53

Based on 32 reviews, last reviewed 11th Apr 2023

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

28%

13%

19%

Latest highest rating:

5

Simple to use Easy to access banking through the app. Strangely the branches close half way through the. Day so it's a good job the online banking works well. Get p... Read more Reviewed on: 11th April 2023

Latest lowest rating:

1

Pointless but amusing waste of time I have operated an RBS business account for 2.5 years, the account has existed for about 7 years. No matter what I try I cannot view or download state... Read more Reviewed on: 11th June 2022

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About the Business Banking

RBS business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at RBS is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of RBS business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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RBS Business Banking reviews (32)

Simple to use

Easy to access banking through the app. Strangely the branches close half way through the. Day so it's a good job the online banking works well. Get plenty perks too like free accounting software an extra account for saving. Reviewed on: 11th April 2023

Pointless but amusing waste of time

I have operated an RBS business account for 2.5 years, the account has existed for about 7 years. No matter what I try I cannot view or download statements more recent than Aug 2019. The Cora "AI" assistant is useless, and when it hands you on to a real person, it's not real, but a text 3 or 4 hours later. This tells you to log back in to the Message Us part of the app. There isn't a Message Us in the app, just the useless Cora - here we go round the Mulberry bush. Thank goodness it's just a business account. I wouldn't touch this bank with a barge-pole for my own accounts. Reviewed on: 11th June 2022

Lifelong customer

Always go that bit extra to help, staff very friendly. Reviewed on: 17th March 2022

Needed to use helpline very clear instruction to change address

Have always found RBS staff helpful knowledgeable and efficient. Reviewed on: 28th April 2021

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