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RBS: Business Banking reviews

Name: Business Banking
Rating: 3.93 (36 reviews)

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3.93

Based on 36 reviews, last reviewed 6th Jul 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

39%

25%

11%

19%

Latest highest rating:

5

Great bank with a fantastic, easy to use app. Great bank with a fantastic, easy to use app. Reviewed on: 6th July 2026

Latest lowest rating:

1

RBS shut down my business account with no prior noti... RBS shut down my business account with no prior notice and for no reason I have ever been given. They failed to raise my mortgage and ruined my house ... Read more Reviewed on: 24th March 2026

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About this product

RBS business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at RBS is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of RBS business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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RBS Business Banking reviews (36)

Great bank with a fantastic, easy to use app.

Great bank with a fantastic, easy to use app. Reviewed on: 6th July 2026

It’s amazing , it’s really helped me , I’m able to e...

It’s amazing , it’s really helped me , I’m able to easily seperate my personal and business banking Reviewed on: 19th June 2026

RBS shut down my business account with no prior noti...

RBS shut down my business account with no prior notice and for no reason I have ever been given. They failed to raise my mortgage and ruined my house move and put charges on to my account as well. Their attitude is just awful and I will never go near them again. Reviewed on: 24th March 2026

I have only had minor difficulties when I needed to...

I have only had minor difficulties when I needed to contact RBS and over 30+ years they have been very supportive Reviewed on: 2nd April 2025

Simple to use

Easy to access banking through the app. Strangely the branches close half way through the. Day so it's a good job the online banking works well. Get plenty perks too like free accounting software an extra account for saving. Reviewed on: 11th April 2023

Pointless but amusing waste of time

I have operated an RBS business account for 2.5 years, the account has existed for about 7 years. No matter what I try I cannot view or download statements more recent than Aug 2019. The Cora "AI" assistant is useless, and when it hands you on to a real person, it's not real, but a text 3 or 4 hours later. This tells you to log back in to the Message Us part of the app. There isn't a Message Us in the app, just the useless Cora - here we go round the Mulberry bush. Thank goodness it's just a business account. I wouldn't touch this bank with a barge-pole for my own accounts. Reviewed on: 11th June 2022

Lifelong customer

Always go that bit extra to help, staff very friendly. Reviewed on: 17th March 2022

Needed to use helpline very clear instruction to change address

Have always found RBS staff helpful knowledgeable and efficient. Reviewed on: 28th April 2021

Friendly and helpful

Very helpful and friendly bank . Reviewed on: 21st April 2021

Staff most helpful in every way.

Cora who dealt with my request was most efficient and so very helpful and it helped me greatly. Reviewed on: 19th April 2021

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