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Coconut: Business Bank Account reviews

4.86
Based on 209 reviews, last reviewed 15th Feb 2023
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Latest highest rating:

5

No longer s bank account but great for accounting The best customer service experience, fast, friendly and knowledgeable Reviewed on: 15th February 2023

Latest lowest rating:

1

Coconut refused to pay for their mistake! Coconut failed to close my account for months which means my money was "frozen" there as they restricted my access. They even charged me transaction f... Read more Reviewed on: 10th September 2021

About the Business Bank Account

Want to read reviews of the new “bank account for freelancers” Coconut? See what other freelancers have said on Smart Money People - whether it was the usefulness of the app, the availability of funds, or anything else to do with day-to-day use of Coconut. Already used this this innovative account? Share a review on Smart Money People to help other freelancers!

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Coconut Business Bank Account reviews (209)

No longer s bank account but great for accounting

5
The best customer service experience, fast, friendly and knowledgeable Reviewed on: 15th February 2023

Great app for self assessments.

5
Great service all round, making tax easy to understand, doesn't cost a fortune and really easy to use. Reviewed on: 7th February 2023
Jake's avatar
Jake

Coconut refused to pay for their mistake!

1
Coconut failed to close my account for months which means my money was "frozen" there as they restricted my access. They even charged me transaction fee without my consent after my account "closure". Despite they promised a refund of the transaction fee which is a small amount indeed, it did NOT happened (up to this minute) like my account closure application. Their unreliable banking service has created misunderstandings and damaged relationships with my customers because my customers think I am unreasonably chasing for money. After several back and forth with their customer service team, they politely sent me apologetic emails (for me these emails are nothing more than those useless emojis on social medai) but refused to pay for their mistake. I will say they only want your money even they made mistakes. Reviewed on: 10th September 2021

Best of the best

5
Amazing from day one. Always there to help. Love how easy the app is. No problems at all. Even happy to invest in the company. Love their events and webinars. Good people. Wouldn't have my business accounts with anyone else. Reviewed on: 19th January 2021
WLH's avatar
WLH

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