Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Own this company?
Share this page

Coconut reviews

Coconut Bank logo
Rated Excellent 4.85/5

Coconut reviews

Unverified business
Business current account

Review summary

People rate this company as Excellent based on 209 product reviews

Average score of 4.85/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
2%

Latest positive rating

5/5

No longer s bank account but great for accounting

The best customer service experience, fast, friendly and knowledgeable

Latest negative rating

1/5

Coconut refused to pay for their mistake!

Coconut failed to close my account for months which means my money was "frozen" there as they restricted my access. They even charged me transaction... Coconut failed to close my account for months which means my money was "frozen" there as they restricted my access. They even charged me transaction fee without my consent after my account "closure". Despite they promised a refund of the transaction fee which is a small amount indeed, it did NOT happened (up to this minute) like my account closure application. Their unreliable banking service has created misunderstandings and damaged relationships with my customers because my customers think I am unreasonably chasing for money. After several back and forth with their customer service team, they politely sent me apologetic emails (for me these emails are nothing more than those useless emojis on social medai) but refused to pay for their mistake. I will say they only want your money even they made mistakes. Read more Read less

About Coconut

Coconut is the first current account in the UK to automate the tax return for self-employed people and small business owners. Their current account and mobile app is designed to take care of your accounting and tax. Coconut automatically tells customers which transactions are tax deductible, provides guidance about the tax rules, forecasts your tax bill and fills out your tax return automatically. They’re on a mission to free millions of people worldwide from business admin by combining everything you need to run a business in one simple product. Smart Money People is the place for Coconut banking reviews. Please leave your feedback below to help others find out more about this company.

Coconut at a glance

Business current account

Reviews for Coconut

Showing 11 of 209 company reviews

No longer s bank account but great for accounting

Business Bank Account 15th February 2023

The best customer service experience, fast, friendly and knowledgeable

Rated Excellent 5/5
Read more product reviews

Great app for self assessments.

Business Bank Account 7th February 2023

Great service all round, making tax easy to understand, doesn't cost a fortune and really easy to use.

Rated Excellent 5/5
Read more product reviews
1/9

Products from Coconut

Showing all products offered by Coconut

Business Bank Account

by Coconut

Want to read reviews of the new “bank account for freelancers” Coconut? See what other freelancers have said on Smart Money People - whether it was the usefulness of the...

Business current account
Average Rating of Excellent
4.85/5 based on 209 individual reviews

We are Smart Money People

Join 2 million active users who make better financial decisions with the power of reviews.

Create an account

Protecting trust by verifying companies and reviewers

The only site that specialises in financial services

Providing everyday people with a voice