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RBS: Business Banking reviews

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3.32
Based on 34 reviews, last reviewed 24th Mar 2026
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Latest highest rating:

5

I have only had minor difficulties when I needed to... I have only had minor difficulties when I needed to contact RBS and over 30+ years they have been very supportive Reviewed on: 2nd April 2025
David P's avatar
David P

Latest lowest rating:

1

RBS shut down my business account with no prior noti... RBS shut down my business account with no prior notice and for no reason I have ever been given. They failed to raise my mortgage and ruined my house ... Read more Reviewed on: 24th March 2026
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Elinor Hart
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About this product

RBS business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at RBS is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of RBS business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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RBS Business Banking reviews (34)

Good overall but telephone lines can be very busy

4
We have used RBS as our business bank for a while now (over 6 years). Service is often as I expect it to be, but the call queue times can be too long. This morning I've been on hold for over 20 min which is 20 min I can't get back or get on with my day. Reviewed on: 11th June 2015
Halla's avatar
Halla

New to business banking...not always easy to understand

3
I've found getting my first business bank account a pretty confusing process! The application process takes much longer than I would expect and seems a lot more complex. Not sure if this is rbs specific, but definitely feels like the process could be better managed. Reviewed on: 13th March 2015
Carol's avatar
Carol

Some ups and some downs...but good overall!

4
I've had a few different business bank accounts. Rbs are actually quite good. The pros include easy to understand pricing structure. The cons include limited business manager relationship. Reviewed on: 19th December 2014
Lydia's avatar
Lydia

Ok once I got it opened...

3
...BUT opening an account is not that easy. I had to wait 3 weeks to see someone to open the account for me. When I desperately needed it opened this felt like AGESSSS Reviewed on: 5th November 2014
Brenda's avatar
Brenda

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