Voting in the Insurance Choice Awards 2023 is open! Vote here

Swansea Building Society: Savings reviews

Name: Savings
Rating: 3.67 (3 reviews)

View other Swansea Building Society products

3.67

Based on 3 reviews, last reviewed 20th Apr 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

67%

4 star

3 star

2 star

33%

Latest highest rating:

5

Superb Support and Customer Service from Carmarthen Branch Don't live near a branch so opened an account with them through the Carmarthen Branch (by post and telephone). Absolutely superb support and customer ... Read more Reviewed on: 3rd March 2023

Latest lowest rating:

1

Changed my view from experience. Their non-online online provision is dreadful. Online in name only. Can't open accounts online, only by paper. Can't transfer money automatically, has... Read more Reviewed on: 20th April 2023

Read all reviews Write a review

About the Savings

Swansea Building Society savings reviews can help you to find out more about life at Swansea Building Society. How easy is it to contact Swansea Building Society? And how friendly are they? Our Swansea Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Swansea Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Swansea Building Society Savings reviews (3)

Changed my view from experience.

Their non-online online provision is dreadful. Online in name only. Can't open accounts online, only by paper. Can't transfer money automatically, has to be entered on-line then manually authorised. Can't download statements, have to ask for a paper statement to be posted. Claim to do electronic ISA transfers but don't as they have to send a form for you to sign when they get a transfer out request but it is never mentioned until the form arrives in the post (by the time they sent the form 2 other ISA transfers had been completed). If they send you a secure message they don't inform you that a message is there you have to log on to check. Abysmal online service not worth bothering with. Reviewed on: 20th April 2023

Superb Support and Customer Service from Carmarthen Branch

Don't live near a branch so opened an account with them through the Carmarthen Branch (by post and telephone). Absolutely superb support and customer service - the best I've experienced from any financial institution. Would highly recommend the Swansea Building Society and the Carmarthen Branch to anyone Reviewed on: 3rd March 2023

Opening branches, not closing them.

Fantastic building society. They offer great savings rates and their customer service is excellent. They also offer very good mortgages to key workers in recognition of their efforts. Reviewed on: 15th January 2022

Do you have a different Swansea Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Swansea Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides

No results found

Compare

Products

Companies

Articles