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Punjab National Bank: Savings reviews

Name: Savings
Rating: 1.67 (3 reviews)

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1.67

Based on 3 reviews, last reviewed 5th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

4 star

33%

2 star

67%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Poor Service The staff are not knowledgeable on their products. There is arrogance, incompetency and an inability to listen to customers queries. Perhaps regular/ ... Read more Reviewed on: 5th August 2023

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About this product

Looking for savings reviews from Punjab National Bank? Read on to see what the Smart Money People community - the UK general public - has to say about using Punjab National Bank for their savings. Whether it's interest rates or customer service which matters to your most, our community offers feedback and experiences of what it's like to be a Punjab National Bank customer. Already have a savings account here? Please share a quick review of your own experiences and you'll be helping others!

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Punjab National Bank Savings reviews (3)

Poor Service

The staff are not knowledgeable on their products. There is arrogance, incompetency and an inability to listen to customers queries. Perhaps regular/ forthnightly training on different products may equip the staff to deal with customer queries adequately. Reviewed on: 5th August 2023

Very slow Website

Punjab National Bank's website is very poor, I had to login at least 20 times to make one transaction. It logs out by itself showing errors for every click I make. It logs out in the last moment when I typed my transaction password, so I had to again and again and again and again and again, login, wait for the OTP to give me the password. After entering the OTP it will not take me inside the website. It will show the error and will say 'this page is not working' You need to be verrrrrrry patient to have an account in PNB. OMG! Reviewed on: 12th June 2021

Consumer exploitation

1. I am a resident of B-1 Block Paschim Vihar, New Delhi. A year ago ICICI ATM was located in A-3 Block DDA Market. It always rejected my ICICI Bank Debit card AS INVALID. I used the same card always in adjacent ATM. That ATM was shut down and perhaps same machine shifted to B Block Paschim Vihar Branch. ATM there is more often not working. I can use ATMs around 4 times in a month - after that I am charged. If the bank can't keep own ATMs in order, why can't it allow unlimited use of other ATMs 2. Recently I made cash deposit and then received feedback call - THAT IS SPAMMING which should not be tolerated in civilized society. Reviewed on: 19th December 2017

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