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Marcus by Goldman Sachs: Savings reviews

4.66
Based on 87 reviews, last reviewed 24th May 2024
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No new 1 star reviews
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72%
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23%
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3%
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1%
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1%

Latest highest rating:

5

The Marcus savings account is very simple and straig... The Marcus savings account is very simple and straightforward to use, and the rate is competitive. I haven't had to contact customer service, so don't... Read more Reviewed on: 24th May 2024
Holly D's avatar
Holly D

Latest lowest rating:

1

Poor experience with Cash ISA transfer out of Marcus Last year, I switched an ISA over to Marcus. Switching over was straightforward and was done electronically from the previous provider. Fast forward t... Read more Reviewed on: 2nd July 2023
Neil S's avatar
Neil S

About this product

Marcus by Goldman Sachs launched in 2018 with an easy access savings account that initially had a market-leading interest rate. Already a Marcus by Goldman Sachs savings customer? Leave a review and let others know about your experience. Or are you looking for Marcus by Goldman Sachs reviews? See what people are saying below about their online-only savings accounts. At Smart Money People, we're changing financial services for the better.

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Marcus by Goldman Sachs Savings reviews (87)

The Marcus savings account is very simple and straig...

5
The Marcus savings account is very simple and straightforward to use, and the rate is competitive. I haven't had to contact customer service, so don't have an experience in that area, but never had a problem since I opened the account. Reviewed on: 24th May 2024

Very user friendly and easy to use.

5
Very user friendly and easy to use. Clear information and great security measures, including text and email warnings that money has been transferred from my account Reviewed on: 24th May 2024

It has had good consist good interest rates.

5
It has had good consist good interest rates. Very easy to transfer money. Great stuff Reviewed on: 24th May 2024

Simple yet best app experience.

5
Simple yet best app experience. Always get top of the market rates. Never had any issue and downtime Reviewed on: 13th April 2024

Hassle free banking, and great rates

5
Hassle free banking, and they tell me about rate increases and bonus options without me have to look for them Reviewed on: 12th April 2024

Goo Communication, excellent rates

5
A simple interface for this company makes it easy to use. The Booster rates are always updating and they keep me constantly informed. Money feels secure as only linked to one account. Reviewed on: 12th March 2024

I love the bonus interest rate and that it locks in...

5
I love the bonus interest rate and that it locks in for 1 year. Reviewed on: 29th February 2024

High Aptitude Customer Service

5
The Customer Service team is such a pleasure to deal with - they actually address the question being asked and check with their managers if not sure, to ensure they share accurate information, unlike other banks where the customer service is appalling and people simply read off scripts and have very little ability to advise on any question off script. They also have an efficient and sensible savings transfer method unlike other banks which make you repeat multiple steps with no logic and reasoning applied. Reviewed on: 16th February 2024

Marcus savings account is the best!

5
I have been advised Marcus savings account few months ago, and very much satisfied with the progress! Reviewed on: 16th February 2024

The Marcus savings account is excellent all round.

5
The Marcus savings account is straight forward and the website is easy to navigate. The interest rates are very competitive. Transactions are immediate. Reviewed on: 15th February 2024

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