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Marcus by Goldman Sachs reviews

Rated Good 4.46/5

Marcus by Goldman Sachs reviews

Unverified business Last reviewed within 7 days

Review summary

People rate this company as Good based on 118 product reviews

Average score of 4.46/5
5 star
73%
4 star
21%
3 star
3%
2 star
1%
1 star
2%
Reviews for Marcus by Goldman Sachs have trended negatively over the past 90 days

Latest positive rating

5.00/5

Consistently Excellent

Marcus offer a straight forward savings account which with the addition of their bonus rate consistently offers a very competitive level of interest. Not the... Marcus offer a straight forward savings account which with the addition of their bonus rate consistently offers a very competitive level of interest. Not the highest in the market but consistently very competitive and you can rest assured with Marcus that your savings are working well for you without needing to chase the very best rates (unless you want to) as the interest rates are very stable. The account is very easy to operate online and has no restrictions in the frequency of withdrawals you can make. Read more Read less

Latest negative rating

1.00/5

Renewed CD without authorization

Long time customer. Had substantial CD that was rolling over to maturity right before I left on an extended vacation. I logged into the portal... Long time customer. Had substantial CD that was rolling over to maturity right before I left on an extended vacation. I logged into the portal and made a request to close the account at maturity. That never actually happened and in my travels I received a notice that they had renewed my CD. I immediately called and Marcus would not take any responsibility for the glitch and would not reverse a substantial penalty for early withdrawal. They have lost a customer and I would not do business with this company ever again. Read more Read less

{"display":"Sandy","full_name":"Sandy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Sandy 12th June 2026

About Marcus by Goldman Sachs

Named after Marcus Goldman, one of the firm’s founders, Marcus by Goldman Sachs "relies on the strength and heritage of a 148-year-old financial institution to provide consumers with transparent and simple approaches to achieve financial well-being". Is Marcus by Goldman Sachs meeting your expectations? Share your review today and help increase trust and transparency in financial services.

Marcus by Goldman Sachs at a glance

Reviews for Marcus by Goldman Sachs

Showing 11 of 118 company reviews Last reviewed within 7 days

Renewed CD without authorization

Savings 12th June 2026

Long time customer. Had substantial CD that was rolling over to maturity right before I left on an extended vacation. I logged into the portal... Long time customer. Had substantial CD that was rolling over to maturity right before I left on an extended vacation. I logged into the portal and made a request to close the account at maturity. That never actually happened and in my travels I received a notice that they had renewed my CD. I immediately called and Marcus would not take any responsibility for the glitch and would not reverse a substantial penalty for early withdrawal. They have lost a customer and I would not do business with this company ever again. Read more Read less

Rated Terrible 1.00/5
Read more product reviews

Consistently Excellent

Savings 12th June 2026

Marcus offer a straight forward savings account which with the addition of their bonus rate consistently offers a very competitive level of interest. Not the... Marcus offer a straight forward savings account which with the addition of their bonus rate consistently offers a very competitive level of interest. Not the highest in the market but consistently very competitive and you can rest assured with Marcus that your savings are working well for you without needing to chase the very best rates (unless you want to) as the interest rates are very stable. The account is very easy to operate online and has no restrictions in the frequency of withdrawals you can make. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 4.00/5

    Good rate on savings an.d ISA

    Continually receive a fairly good rate on savings and cash ISA. They let you know when the rate changes and still keep the bonus rate... Continually receive a fairly good rate on savings and cash ISA. They let you know when the rate changes and still keep the bonus rate the same. Everything easy to do online. Read more Read less

    {"display":"Pat Gray","full_name":"Pat Gray","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Pat Gray 11th June 2026
  • 4.00/5

    Marcus consistently delivers

    Marcus provides a simple to operate easy access savings product which provides a consistently competitive interest rate. No limitations to deposits or withdrawals makes it... Marcus provides a simple to operate easy access savings product which provides a consistently competitive interest rate. No limitations to deposits or withdrawals makes it very flexible. You can select an annual interest rate boost though for me it would be much better if the account paid the full rate by default without having to opt in to add the extra interest rate on. Whilst there might always be other savings options which have the same flexible terms but provide a slightly better interest rate with Marcus you can be confident that you are saving in an account which is still one of the best on the market. Read more Read less

    {"display":"Hamish Archibald","full_name":"Hamish Archibald","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hamish Archibald 24th April 2026
  • 5.00/5

    A nice straightforward savings account

    A nice straightforward savings account, easy to administer on the site, very easy to transfer money, and a fair rate in relation to other providers.

    {"display":"Holly D","full_name":"Holly D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Holly D 20th April 2026
  • 5.00/5

    Competitive interest rates

    Really good interest rates and I like how they will let you know if there's a better bonus rate so you can switch to it

    {"display":"Aliheth ","full_name":"Aliheth ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Aliheth 16th April 2026
  • 5.00/5

    Easy to navigate and robust website.

    Easy to navigate and robust website. Secure and straight forward login with clear operating procedures.

    {"display":"John W","full_name":"John W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1133109.png"}}'s avatar
    Savings
    John W 26th March 2026
  • 5.00/5

    Simple to use savings account

    Easy to set up & use savings bank account. Good rate of interest & can transfer money simply & very quickly either in or out of the account.

    {"display":"shona","full_name":"shona","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    shona 26th March 2026
  • 5.00/5

    Withdrawals are easy and fast

    Withdrawals are easy and fast, well designed online interface

    {"display":"Mike","full_name":"Mike","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mike 24th March 2026
  • 5.00/5

    Marcus accounts are very easy to set up and easy to...

    Marcus accounts are very easy to set up and easy to manage. I feel it is very secure as you can only withdraw to 1... Marcus accounts are very easy to set up and easy to manage. I feel it is very secure as you can only withdraw to 1 linked account and they send you a yext text if money is withdrawn. They give a bonus rate on their ISA too which is great. I’ve recommended Marcus to friends and family who have also opened accounts. Read more Read less

    {"display":"CatWil","full_name":"CatWil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    CatWil 24th March 2026
  • 5.00/5

    Marcus serves you

    Easy process great service and good rates. Secure effortless banking

    {"display":"RM","full_name":"RM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    RM 24th March 2026

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