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Monese reviews

Monese
Rated Excellent • 4.68/5

Monese reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 5,955 product reviews

Average score of 4.68/5
5 star
87%
4 star
7%
3 star
1%
2 star
0%
1 star
5%
Reviews for Monese have trended positively over the past 90 days

Latest positive rating

5/5

Fast and easy

I’ve had monese for about 5 years and never had issues with it.

{"display":"Cosmina G","full_name":"Cosmina G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Money Account
Cosmina G 15th September 2024

Latest negative rating

1/5

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or... I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Read more Read less

{"display":"Marianny G","full_name":"Marianny G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1087848.png"}}'s avatar
Money Account
Marianny G 17th January 2025
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About Monese

Monese is the instant account for mobile people.
An award-winning money account you can open instantly on your phone. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese at a glance

Contact details

Website
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Reviews for Monese

Showing 11 of 5955 company reviews • Last reviewed within 7 days

Avoid this service at all costs.

Money Account • 17th January 2025

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or... I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Read more Read less

{"display":"Marianny G","full_name":"Marianny G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1087848.png"}}'s avatar
Rated Terrible • 1/5
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international transfer is still pending as of Decemb...

Money Account • 7th January 2025

international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no... international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of contacting the bank! My 100 pounds are now in space! SCAMMERS Read more Read less

{"display":"Paulina J","full_name":"Paulina J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Fast and easy

    I’ve had monese for about 5 years and never had issues with it.

    {"display":"Cosmina G","full_name":"Cosmina G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Account
    Cosmina G 15th September 2024
  • 5/5

    Slow answers from customer service.

    Slow answers from customer service...and bad thing no phone number 24/7

    {"display":"Ivaylo Ustaliev","full_name":"Ivaylo Ustaliev","avatar":{"url":"\/assets\/uploads\/avatars\/users\/506208.png"}}'s avatar
  • 5/5

    This is very good.

    This is very good.Thank you very much!

    {"display":"Cecilia Vlaic","full_name":"Cecilia Vlaic","avatar":{"url":"\/assets\/uploads\/avatars\/users\/998568.png"}}'s avatar
  • 2/5

    It was good until you start charging for fees betwee...

    It was good until you start charging for fees between online transfers.

    {"display":"Johny","full_name":"Johny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Account
    Johny 9th May 2024
  • 4/5

    Very good in my experience i like the service

    Very good in my experience i like the service

    {"display":"Jayan T Cherian","full_name":"Jayan T Cherian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    An ethical bank with great customer service.

    An ethical bank with great customer service.

    {"display":"Tim Lightbourne","full_name":"Tim Lightbourne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    A very good experience with my money.

    A very good experience with my money. I wish I can canceled some transaction, when you are ordering something and never received

    {"display":"Constantin A","full_name":"Constantin A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    good safe save money

    good start, trust, safe money good service

    {"display":"Dawid N","full_name":"Dawid N","avatar":{"url":"\/assets\/uploads\/avatars\/users\/878119.png"}}'s avatar
    Money Account
    Dawid N 31st March 2024
  • 5/5

    Monese has made banking simpler and more accessible

    I recently started using the Monese bank app, and I must say, it has completely changed the way I manage my finances. The user-friendly interface... I recently started using the Monese bank app, and I must say, it has completely changed the way I manage my finances. The user-friendly interface makes navigating through transactions a breeze, and the ability to instantly send money to friends and family is incredibly convenient. I also appreciate the budgeting tools, which have helped me stay on track with my spending goals. Overall, Monese has made banking simpler and more accessible, and I highly recommend it to anyone looking for a modern banking solution. Read more Read less

    {"display":"Dr Meisam Moradi","full_name":"Dr Meisam Moradi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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