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Monese: Money Account reviews

View other Monese products
4.68
Based on 5,957 reviews, last reviewed 25th Mar 2025
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

4

Just amazing l. Just amazing l. I really recommend everyone to use it Reviewed on: 25th March 2025
Emin H's avatar
Emin H

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025
Konstantinos k's avatar
Konstantinos k
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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

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Monese Money Account reviews (5957)

Just amazing l.

4
Just amazing l. I really recommend everyone to use it Reviewed on: 25th March 2025
Emin H's avatar
Emin H

No customer service, this bank is ghost

1
2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system after the email verification fails and ask permission from my old devise ( 3 devises back) that is in the bottom of the sea. they send me periodically emails that i need to update my details BUT i cannon log in to the account. today their last email is that they will cancel my account for inactivity. 2 f##ing years im trying to reach customer service wow! they deserve an award for this. DONT deposit money to Monese! Reviewed on: 10th February 2025
Konstantinos k's avatar
Konstantinos k

Avoid this service at all costs.

1
I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025
Marianny G's avatar
Marianny G

international transfer is still pending as of Decemb...

1
international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of contacting the bank! My 100 pounds are now in space! SCAMMERS Reviewed on: 7th January 2025
Paulina J's avatar
Paulina J

Fast and easy

5
I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Slow answers from customer service.

5
Slow answers from customer service...and bad thing no phone number 24/7 Reviewed on: 18th August 2024
Ivaylo Ustaliev's avatar
Ivaylo Ustaliev

This is very good.

5
This is very good.Thank you very much! Reviewed on: 3rd June 2024
Cecilia Vlaic's avatar
Cecilia Vlaic

It was good until you start charging for fees betwee...

2
It was good until you start charging for fees between online transfers. Reviewed on: 9th May 2024
Johny's avatar
Johny

Very good in my experience i like the service

4
Very good in my experience i like the service Reviewed on: 28th April 2024
Jayan T Cherian's avatar
Jayan T Cherian

An ethical bank with great customer service.

5
An ethical bank with great customer service. Reviewed on: 9th April 2024
Tim Lightbourne's avatar
Tim Lightbourne

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