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Monese: Money Account reviews

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4.68
Based on 5,957 reviews, last reviewed 25th Mar 2025
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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1%
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0%
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5%

Latest highest rating:

4

Just amazing l. Just amazing l. I really recommend everyone to use it Reviewed on: 25th March 2025
Emin H's avatar
Emin H

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025
Konstantinos k's avatar
Konstantinos k
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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

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Monese Money Account reviews (5957)

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1
How can you launch a money app without having an apple version? A bit surprising...and makes them look a bit amateur. Reviewed on: 3rd March 2016
Si's avatar
Si
Reply from Monese Hi there - this was fairly early days for us and we've since launched our iOS app as well. At the time, however, we had to prioritise a platform and we chose Android because that's what most of our customers were asking for! Hope this helps! Response date: 24th January 2018
Monese
Monese

Great app but...

2
To start off I should say that the opening process is simple as monese isn't quite a full banking company yet. And yes the app does look rather good (although only on android at present). This account may be ok if you have basic needs, but it is a little restricting in that you cannot build a credit rating up and don't get interest on balances. So imagine this is your only banking product in the uk and you want to get a mortgage (with another bank as this isn't something monese can offer). Well your lack of financial credit history might be a problem!! Reviewed on: 20th February 2016
Billie's avatar
Billie
Reply from Monese Hi Billie - thanks so much for your feedback and for being an early Monese customer! We're not looking to be a traditional bank and our focus at the moment is on our Current Account offering (rather than savings), but our features and services have improved quite a bit since back then (such as iOS)! Response date: 14th February 2018
Monese
Monese

Very easy signup for a bank

5
This is one of the easiest accounts to signup for. Really simple and easy which is great. Actually looking forward to using it! Reviewed on: 17th December 2015
Pete's avatar
Pete

Questions and issues resolved very easily

5
I hope monese stay as easy to deal with as they are now! Reviewed on: 1st December 2015
AP's avatar
AP

Early days, but seems hassle free

4
So i signed-up for Monese as it sounded like a cool product. So far, so good, but it is early days. I haven't had any big issues yet, so don't know how they'll deal with them. Reviewed on: 23rd November 2015
Ashrafz's avatar
Ashrafz
Reply from Monese Thanks for your feedback! That was very early days indeed, cheers for your support! Response date: 14th February 2018
Monese
Monese

Super quick

5
It was super quick to open this account. It's early days but everything has been nice and easy so far! Reviewed on: 31st October 2015
AlphaB's avatar
AlphaB

Fantastic

5
Opened a new account with monese...and got to say it was moneasy :-) Reviewed on: 13th October 2015
Pav's avatar
Pav

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