12th January 2020
Quick and Easy
The service I received in setting up my account was excellent. The staff were very attentive and made me feel like more than just another customer.
Your Instant Access Savings Reviews (7)
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5th November 2019
Sincere, efficient service and attractive product offerings
Metro Bank helped replace my debit card in record time when I lost it with less than a day before flying out of the country. Their customer service is friendly and the staff come across as well trained. Their branches are open for longer enabling me...
Read moreMetro Bank helped replace my debit card in record time when I lost it with less than a day before flying out of the country. Their customer service is friendly and the staff come across as well trained. Their branches are open for longer enabling me to actually speak face-to-face with a person, and of course their mobile app is fairly intuitive to use. Everything I'd look for in a bank!
24th December 2018
Amazing customer service and best mobile app
Great morning app, good customer service, great store experience and 7 days banking.
25th May 2018
Fresh, innovative new way of banking.
Great fresh approach to the banking industry and really customer focused. Really go the extra mile in creating a superb customer experience.
3rd February 2017
Excellent excellent excellent
When I first opened my Instant Savings Account the staff did all they could to help me. The Maidstone branch are absolutely fantastic and I love going in to the branch. They open the door for me, address me by my first name and make me feel really...
Read moreWhen I first opened my Instant Savings Account the staff did all they could to help me. The Maidstone branch are absolutely fantastic and I love going in to the branch. They open the door for me, address me by my first name and make me feel really welcome and not just a customer. I have recommended them to a friend and she has opened an account there and closed the other bank accounts.
28th March 2016
Best bank ever
I cannot fault Metro Bank for anything. They are a fantastic bank, keeping me updated and always having fabulous customer service
29th August 2015
Best (Flexible) Savings Around
Before I started banking with Metro, I've always had to move my savings account year after year. However with Metro, this isn't the case. They're base rates are 1% and do not include a bonus, meaning for the past two years, I've not had to worry about...
Read moreBefore I started banking with Metro, I've always had to move my savings account year after year. However with Metro, this isn't the case. They're base rates are 1% and do not include a bonus, meaning for the past two years, I've not had to worry about my rates dropping. Best deal out there!
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