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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.9 (484 reviews)

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4.90

Based on 484 reviews, last reviewed 16th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Metro branch has a branch in both nearest town / cit... Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The o... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (484)

Metro branch has a branch in both nearest town / cit...

Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The only downside is the lower side interest rates. However the pay off is being able to speak to people Reviewed on: 16th April 2026

Friendly, efficient, customer-oriented.

I find the account easy to use and the statements are easily accessible via the online account. I would prefer they also be available in the app. Metro Bank is much more flexible compared to other banks like HSBC and their customer service is more friendly and efficient. Their stores are also lovely to sit in compared to other banks I have used, which makes waiting for appointments or help in store more enjoyable (for waiting in a bank, anyway). Metro Bank is also not affiliated with Israel or complicit in the genocide of Palestinians! 10/10 Reviewed on: 24th February 2026

Good customer service, helpful staff

Good customer service with easy process to quickly access all products with help from staff if you need assistance. Reviewed on: 22nd January 2026

I’ve been a customer for many years now and have had...

I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

A great place to have as your bank.

Never had any issues and their support are always helpful if I’ve had any queries. Reviewed on: 2nd April 2025

Clean, easy to use app.

Clean, easy to use app. Fast transfers. Competitive interest rates. Reviewed on: 17th April 2024

Easy to sign in, responsive app, great customer serv...

Easy to sign in, responsive app, great customer service, easy to transfer money into and out of the account, interest paid monthly. Reviewed on: 11th April 2024

Great service from end to end with fantastic custome...

Great service from end to end with fantastic customer service and great returns on my money! Reviewed on: 26th March 2024

Good

Really good to use and I enjoy using it my whole family loves. It’s very easy to login and where every you are Reviewed on: 12th April 2023

Good banking service

The customer service is good and very helpful Reviewed on: 10th April 2023

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