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Metro Bank: Instant Access Savings reviews

4.92
Based on 481 reviews, last reviewed 12th Jun 2025
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No new 1 star reviews
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Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025
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Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023
Ben William Easom's avatar
Ben William Easom

About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (481)

The bank that makes money aMazeing!

5
I have now banked with Metro Bank for over a year and the service in all sectors has been nothing short of AMAZEING (I have a friend who works for Metro so she taught me that). I love the look of the Store when walking in and the colleagues are so friendly with me in advising on how to handle my money. Other banks need to learn from these guys! Reviewed on: 5th March 2021

Best bank

5
Is so easy opening an account not like other banks and they r always so friendly Reviewed on: 5th March 2021

young persons account

5
great for encouraging young savers to have fun depositing their money Reviewed on: 4th March 2021

Very Good bank to use

5
Really easy to use online banking Easy to navigate on app They give you all the Information in store and online definitely recommend to everyone Reviewed on: 4th March 2021

Quick and Easy

5
The service I received in setting up my account was excellent. The staff were very attentive and made me feel like more than just another customer. Reviewed on: 12th January 2020

Sincere, efficient service and attractive product offerings

5
Metro Bank helped replace my debit card in record time when I lost it with less than a day before flying out of the country. Their customer service is friendly and the staff come across as well trained. Their branches are open for longer enabling me to actually speak face-to-face with a person, and of course their mobile app is fairly intuitive to use. Everything I'd look for in a bank! Reviewed on: 5th November 2019

Amazing customer service and best mobile app

5
Great morning app, good customer service, great store experience and 7 days banking. Reviewed on: 24th December 2018

Fresh, innovative new way of banking.

5
Great fresh approach to the banking industry and really customer focused. Really go the extra mile in creating a superb customer experience. Reviewed on: 25th May 2018

Excellent excellent excellent

5
When I first opened my Instant Savings Account the staff did all they could to help me. The Maidstone branch are absolutely fantastic and I love going in to the branch. They open the door for me, address me by my first name and make me feel really welcome and not just a customer. I have recommended them to a friend and she has opened an account there and closed the other bank accounts. Reviewed on: 3rd February 2017

Best bank ever

5
I cannot fault Metro Bank for anything. They are a fantastic bank, keeping me updated and always having fabulous customer service Reviewed on: 28th March 2016

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