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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (482 reviews)

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4.92

Based on 482 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Good customer service, helpful staff Good customer service with easy process to quickly access all products with help from staff if you need assistance. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (482)

Amazing

I have had to go into the bank for information and when i have its always amazing service Reviewed on: 13th March 2021

In times of a pandemic metro stood on my side

Metro bank offered a fairly good rate compared to other high street banks. It means a lot when we count pennies Reviewed on: 10th March 2021

Best bank in england

I loved the whole banking experience, extremely nice and easy. Well recommended Reviewed on: 10th March 2021

Service is excellent.

All staff are helpful and willing to sort things out for you. Children are care for while parent sort banking and customer service are overall helpful. Reviewed on: 9th March 2021

*****

. Very friendly customer service advisors and bank staff, along with a great range of financial products. Something for everyone! Reviewed on: 8th March 2021

Wonderful service!

I've been with Metro Bank for nearly 5 years now. The staff are so helpful and great at explaining different accounts to me. As a 21 year old, living in London, I feel that there is a broad range of accounts I can open with them. I use their app every couple of days, and it's so easy to use! I've actually just come onto the website to potentially open a fixed term savings account since the current one I have is great, and I can manage it easily from my app. Love the in-person banks too, friendly staff and nice design. Thanks! Reviewed on: 6th March 2021

Easy and quick to operate.

No queues. Easy to pay money in and take money out. Easy to open fixed bond. Reviewed on: 5th March 2021

Easy access

First class access to all my funds instantly and simply. Weather to pay bills or move money between accounts. Reviewed on: 5th March 2021

Great service either by in house or on the phone

the staff are always friendly and helpful Reviewed on: 5th March 2021

Brilliant customer service

Fantastic customer service the basingstoke branch is amazing. Reviewed on: 5th March 2021

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