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Metro Bank: Instant Access Savings reviews

4.90
Based on 484 reviews, last reviewed 16th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
2 star
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Latest highest rating:

4

Metro branch has a branch in both nearest town / cit... Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The o... Read more Reviewed on: 16th April 2026
Andy's avatar
Andy

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023
Ben William Easom's avatar
Ben William Easom

About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (484)

Honest Review

5
Metro Bank have a good support system to enable you to get help 24/7. They offer great services in order to really help you stay on top of your finances and to organise your accounts so you know what money is meant for what! Reviewed on: 15th March 2021

Amazing support and customer service

5
Metro bank has always provided the best service and care for it's customers and they do go beyond to ensure they provide the best service. Especially during the lockdown. Reviewed on: 14th March 2021

Amazing

5
I have had to go into the bank for information and when i have its always amazing service Reviewed on: 13th March 2021

In times of a pandemic metro stood on my side

5
Metro bank offered a fairly good rate compared to other high street banks. It means a lot when we count pennies Reviewed on: 10th March 2021

Best bank in england

5
I loved the whole banking experience, extremely nice and easy. Well recommended Reviewed on: 10th March 2021

Service is excellent.

5
All staff are helpful and willing to sort things out for you. Children are care for while parent sort banking and customer service are overall helpful. Reviewed on: 9th March 2021

*****

5
. Very friendly customer service advisors and bank staff, along with a great range of financial products. Something for everyone! Reviewed on: 8th March 2021

Wonderful service!

5
I've been with Metro Bank for nearly 5 years now. The staff are so helpful and great at explaining different accounts to me. As a 21 year old, living in London, I feel that there is a broad range of accounts I can open with them. I use their app every couple of days, and it's so easy to use! I've actually just come onto the website to potentially open a fixed term savings account since the current one I have is great, and I can manage it easily from my app. Love the in-person banks too, friendly staff and nice design. Thanks! Reviewed on: 6th March 2021

Easy and quick to operate.

5
No queues. Easy to pay money in and take money out. Easy to open fixed bond. Reviewed on: 5th March 2021

Easy access

5
First class access to all my funds instantly and simply. Weather to pay bills or move money between accounts. Reviewed on: 5th March 2021

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