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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.91 (483 reviews)

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4.91

Based on 483 reviews, last reviewed 24th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Friendly, efficient, customer-oriented. I find the account easy to use and the statements are easily accessible via the online account. I would prefer they also be available in the app. Metr... Read more Reviewed on: 24th February 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (483)

Excellent customer service

Metro bank was recommended to me and I haven't looked back since. The whole team has been transparent and helpful at every turn. The terms are explained up front for each product so you really do know what you are getting. All the other banks could learn a thing or five about customer service from this bank!! Reviewed on: 31st March 2021

Excellent

Very helpful and friendly and a wide range of options to choose from and the bonus is your open on Sunday as well. Reviewed on: 31st March 2021

Excellent in all regards

All of my dealings with Metro Bank have been excellent. Their staff are always professional and helpful, and provide a very good service. Reviewed on: 31st March 2021

Good customer service. Reliable banking system.

Efficiency. Good customer service. Reviewed on: 31st March 2021

Very reliable

Always quick when i need to access savings for emergencies. Would fully recommend using! Reviewed on: 30th March 2021

Delightful

Banking with metro has been a delightful experience. All staff are friendly and professional. Will be staying with them for a long long time. Reviewed on: 30th March 2021

Great service

The staff are very friendly and helpful approachable in the bank Reviewed on: 29th March 2021

Easiest way to save

One of the easier savings accounts I've had. I particularly like the account analysis available on the app Reviewed on: 28th March 2021

Great products

Good range of products and brilliant service. Also love their app Reviewed on: 27th March 2021

Ease of Opening a New Account

It was easy to open an account. The staff was friendly and helpful. Reviewed on: 27th March 2021

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