First class no nonsense service where you can talk to someone who speaks English ,based in this Country 24/7

Always a pleasure to ring them so friendly and a can do attitude to banking with first class products in all sectors

Reviewed on 8th January 2019

Brian Sandall

fuss-free banking

great customer service, easy online banking, and high street banking available through HSBC.

Reviewed on 6th November 2018

GMFLondon

Good introductory interest rate but soon dropped

I opened an everyday saver along with my first account. Whilst the interest rate started off good, it soon dropped. However the customer service has been excellent.

Reviewed on 8th February 2018

Jolene

Super fast customer service

Each time I call, it is answered in seconds, always handled professionally, giving me immense peace of mind.

Reviewed on 7th February 2018

Mike Chidley

Switch made easy

Switched to this account from Barclays. FD did everything and all my direct debits changed. Received my welcome package swiftly also

Reviewed on 22nd June 2017

Robert Walker

Nothing is ever any trouble when you call them so friendly and efficient

I wish other banks were like this

Reviewed on 7th February 2017

Rachel Thompson

Was leading edge, now blunt edge on savings rates

A poor performer not a bank worth having a lot of savings with

Reviewed on 22nd November 2016

Rowley