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Dudley Building Society: Mortgages reviews

View other Dudley Building Society products
4.45
Based on 142 reviews, last reviewed 17th Mar 2026
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
9%
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3%
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2%
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11%

Latest highest rating:

5

Having received a letter re. Having received a letter re. our current fixed mortgage coming to an end and offering possible options, we had cause to speak with Rebecca on 16-03-2... Read more Reviewed on: 17th March 2026
Peter R's avatar
Peter R

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C
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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Mortgages reviews (142)

Dudley Building Society Branch Review

5
Everything explained well. Appointment on time. Offered a drink if required. Reviewed on: 24th February 2023
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Verified Member

Professional

4
Very professional service, friendly and knowledgeable staff Reviewed on: 16th February 2023
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Verified Member Dudley BS

Dudley Building Society Branch Review

4
Everything explained clearly and good information about the products. Very helpful. Reviewed on: 25th January 2023
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Verified Member

Dudley Building Society Branch Review

5
Excellent service, explained in detail all standing order requirements. Reviewed on: 25th January 2023
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Verified Member

Dudley Building Society Branch Review

5
Excellent staff, always very helpful. Reviewed on: 23rd December 2022
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Verified Member

Dudley Building Society Branch Review

5
Son needed to fill in forms, staff very helpful and thorough. Reviewed on: 23rd December 2022
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Verified Member

Very efficient and friendly service

5
I always receive a fast and helpful reply to my questions. Reviewed on: 5th December 2022
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Verified Member Dudley BS

Fantastic customer service, very very helpful and help in so many ways, and so easy to talk to, i cant i would nog be in my property without their help and support, and thsnk them so much

5
Fantastic builfing society, so very friendly and so understanfing, cant reccomend enough so happy we're with dudley building society thank you so much Reviewed on: 1st December 2022
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Verified Member Dudley BS

Dudley Building Society Branch Review

5
The staff are very friendly and helpful. Reviewed on: 30th November 2022
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Verified Member

I was working abroad and the Dudley could not have been more helpful

5
I was able to keep in contact at all times even though I was in the Middle East and I was able to secure a mortgage over 3 years which was perfect as it finished just before I retired Reviewed on: 16th November 2022
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Verified Member Dudley BS

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