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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.67 (151 reviews)

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4.67

Based on 151 reviews, last reviewed 5th Nov 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

10%

Latest highest rating:

5

Mortgage Family Each time I have contacted the Team the staff have been friendly, professional, helpful and efficient. Each call felt like a conversation between peo... Read more Reviewed on: 5th November 2026

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Mortgages now

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Dudley Building Society Mortgages reviews (151)

Extremely helpful

Called up for some advice as I wanted to change my payment date. Rebecca was extremely helpful, informative and the company offer a good amount of flexibility which is refreshing. Reviewed on: 24th February 2025

Highly recommend

We have had mortgages with dbs for over 30 years, they have been amazing. Reviewed on: 21st February 2025

Great interaction ,very pleasent,knowledge was clear...

Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025

I have held my mortgage with Dudley Building Society...

I have held my mortgage with Dudley Building Society for a significant period of time and have had excellent service throughout and today when I was enquiring about final repayment of the mortgage Reviewed on: 1st February 2025

mortgage

Dudley have been great help. Claire is fab. Reviewed on: 23rd January 2025

Support ex-pat customers

As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Reviewed on: 20th December 2024

Excellent fast response to our enquiry

Excellent fast response to our enquiry Reviewed on: 21st October 2024

Due to circumstances the society have been able to s...

Due to circumstances the society have been able to support us through a difficult time and we are grateful to Claire for all the assistance she has given to us. Reviewed on: 15th October 2024

The repaymnt rates have been manageable

The repaymnt rates have been manageable Reviewed on: 30th August 2024

Overall helpful and fit for purpose.

Overall helpful and fit for purpose. So glad I found them ! Reviewed on: 15th July 2024

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