Write a review

Go to business site

Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.45 (145 reviews)

View other Dudley Building Society products

4.45

Based on 145 reviews, last reviewed 3rd May 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

10%

Latest highest rating:

5

Rebecca was wonderful Rebecca was incredibly helpful friendly and informative Reviewed on: 3rd May 2026

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

Visit provider site Read all reviews Write a review

About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Dudley Building Society Mortgages reviews (145)

Strong sense of family and community and being together.

Good service. Kind and friendly staff. Community and people focused. More than a business. Reviewed on: 10th March 2021

Brilliant attention to personal need

As a self-employed foster carer with many, many miles on the clock, seventy plus in fact, most building societies and banks laughed me out of court. Not so with Dudley. They took the time to look at my needs and my capacity and the attention I received in applying for, and completing, my mortgage was outstanding. Reviewed on: 10th March 2021

Great people in a fantastic part of the planet

They always want to do the right thing. They're friendly and normal. Reviewed on: 10th March 2021

The customer service provided by The Dudley is of the highest calibre I ever experienced.

Prompt response to enquiries, understanding of customer needs, nothing any trouble, a comprehensive range of products, nice touch like a gift box sent to my new home Reviewed on: 10th March 2021

Super steady

A very good service where all queries are answered in a timely and polite way, good communications and recommend this building society whole heartedly. Reviewed on: 10th March 2021

helpful

great service, and always helpful Reviewed on: 10th March 2021

Responsive

We were able to quickly get a mortgage. Very helpful in the process Reviewed on: 10th March 2021

Dudley building society

Dudley have been great, keeping us posted every step through our mortgage Reviewed on: 10th March 2021

i was unable to set up online

after following the process the message recieved was that i did not have a mobile registered. So i was unable to set up online. Yet i have recieved a letter today welcoming me to the online system. If there is any assistance to set up i would welcome this. regards Mrs Fletcher Reviewed on: 27th February 2021

Reply from Dudley Building Society We're sorry to hear that you were unable to register for our Online Service. Please call our Customer Service Team on 01384 231 414 for further assistance. Response date: 1st March 2021

Helpful and quick phone response to questions

Easy to sort out problems and queries. Thank uou Reviewed on: 26th February 2021

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from The Cambridge Building Society 5.00 from 1 reviews
Mortgage
from Scottish Widows 4.71 from 3 reviews
Mortgages
from Beverley Building Society 4.95 from 35 reviews

Want to see more from Dudley Building Society?

Protection Advice
from Dudley Building Society 5.00 from 3 reviews
Will Writing
from Dudley Building Society 5.00 from 4 reviews
Home Insurance
from Dudley Building Society 5.00 from 4 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub