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Dudley Building Society: Mortgages reviews

4.32
Based on 126 reviews, last reviewed 6th Apr 2025
800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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7%
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3%
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2%
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12%

Latest highest rating:

5

The operator was very polite and well mannered and s... The operator was very polite and well mannered and she put me at ease and answered my questions Reviewed on: 6th April 2025
Ray k's avatar
Ray k

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an indep
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Dudley Building Society Mortgages reviews (126)

Nice People To Do Business With....

5
Three years ago at the age of 75 I applied to Dudley for a mortgage to replace my old one that had expired. Every other building society turned me down because of my age, but Dudley didn’t and their mortgage gave me security of tenure ever since. I will always be grateful to Dudley Building Society and always speak highly of them to my friends because Dudley take a positive approach to mortgages. Thank You! Reviewed on: 10th March 2021

Strong sense of family and community and being together.

5
Good service. Kind and friendly staff. Community and people focused. More than a business. Reviewed on: 10th March 2021

Brilliant attention to personal need

5
As a self-employed foster carer with many, many miles on the clock, seventy plus in fact, most building societies and banks laughed me out of court. Not so with Dudley. They took the time to look at my needs and my capacity and the attention I received in applying for, and completing, my mortgage was outstanding. Reviewed on: 10th March 2021

Great people in a fantastic part of the planet

5
They always want to do the right thing. They're friendly and normal. Reviewed on: 10th March 2021

The customer service provided by The Dudley is of the highest calibre I ever experienced.

5
Prompt response to enquiries, understanding of customer needs, nothing any trouble, a comprehensive range of products, nice touch like a gift box sent to my new home Reviewed on: 10th March 2021

Super steady

5
A very good service where all queries are answered in a timely and polite way, good communications and recommend this building society whole heartedly. Reviewed on: 10th March 2021

helpful

5
great service, and always helpful Reviewed on: 10th March 2021

Responsive

5
We were able to quickly get a mortgage. Very helpful in the process Reviewed on: 10th March 2021

Dudley building society

5
Dudley have been great, keeping us posted every step through our mortgage Reviewed on: 10th March 2021

i was unable to set up online

1
after following the process the message recieved was that i did not have a mobile registered. So i was unable to set up online. Yet i have recieved a letter today welcoming me to the online system. If there is any assistance to set up i would welcome this. regards Mrs Fletcher Reviewed on: 27th February 2021
Reply from Dudley Building Society We're sorry to hear that you were unable to register for our Online Service. Please call our Customer Service Team on 01384 231 414 for further assistance. Response date: 1st March 2021
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