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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.29 (115 reviews)

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4.28

Based on 115 reviews, last reviewed 21st Oct 2024

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

12%

Latest highest rating:

5

Excellent fast response to our enquiry Excellent fast response to our enquiry Reviewed on: 21st October 2024

Latest lowest rating:

2

Staff great, business poor. Avoid The staff and desire to help is second to none, clearly well trained customer facing staff. However the internal processes and infrastructure is abysm... Read more Reviewed on: 10th June 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Dudley Building Society Mortgages reviews (115)

Great customer service always.

I have always found the customer service team to be very helpful and happy to help. I have a speech impediment but i am always made to feel comfortable when paying my mortgage over the phone. Can't thank the team enough. Reviewed on: 25th February 2021

Fantastic friendly society with great criteria.

Flexible underwriting has resulted in a mortgage that I couldn’t of dreamed before. Reviewed on: 18th January 2021

Excellent Service, highly recommended

I can not praise Dudley's staff and service enough, we have had our Mortgage with them for many years, they have always been so helpful, staff are so professional and very polite and friendly at all times, always willing to help in any situation. I would recommend Dudley to anyone without any hesitation whatsoever. Carry on with good work Dudley and thank you very much. Reviewed on: 13th January 2021

renewal enquiry

brilliant ... 2 telephone calls both dealt with very polite and friendly and informative i called 2nd time to say my paperwork hadnt arrived to which i was dealt with and a second lot posted ... ten mins after i put the phone down ...the first lot of paperwork arrived (oops me being a bit too keen ) anyway i filled out the paper work ..called the office and dropped it staight down to a lovely lady who i had been talking to on the phone and now i know my renewal is in safe hands thank you for putting up with an awkward customer Reviewed on: 12th January 2021

Friendly Support

We have held a mortgage with Dudley Building Society for over 15 years. We love the fact that you can always reach an adviser who is friendly, helpful and happy to help. We wouldn’t change providers purely because of the exceptional support you get from the team. Reviewed on: 29th June 2020

Non standard mortgage

As a borrower who was both 65 and self employed I found the approach of DBS to be refreshingly different to the high st banks who still prefer to lend to younger applicants who are employed Reviewed on: 10th August 2019

The Dudley deliver a thorough, personal, reliable and quality service.

Post completion I found the Dudley personnel to be helpful, patient and advisory. An excellent service. Reviewed on: 24th July 2019

Brilliant service

Brilliant service with no hassles and problems. Will surely recommend to my family and friends. Reviewed on: 12th July 2019

Unlike any other provider

Our application was not run of the mill. It was dealt with quickly and without any problems with updates every step of the way. A lovely surprise was the fantastic hamper we received on moving in to enjoy a lovely cup of tea and goodies. As we say 'Unlike any other provider' Reviewed on: 27th June 2019

terrible customer service

terrible customer service received, I have spoken too 3 different people with same results. Loyal customer didn't make a difference when going for a mortgage Reviewed on: 3rd May 2019

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