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esure: Car insurance reviews

Name: Car insurance
Rating: 1.95 (413 reviews)

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1.95

Based on 413 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

It is very helpful for customers, any time contact t... It is very helpful for customers, any time contact the customer service Reviewed on: 27th March 2026

Latest lowest rating:

1

The worse car insurance company imaginable The worse car insurance company imaginable , I am surprised they are allowed to operate in the UK, have reported them to the financial ombudsman, woul... Read more Reviewed on: 4th March 2026

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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (413)

Great Quote

Switched to Esure after the incumbents raised my premium by 40% for no reason whatsoever. Exactly the same cover level and at the previous years price offered by incumbents! Reviewed on: 15th August 2016

Good service

Good service but European cover isn't included. Reviewed on: 14th August 2016

A fair renewal price!

I've just renewed my car insurance with Esure. The first renewal quote I've ever had from a company that was competitive! Really pleased with the customer service too. Reviewed on: 10th August 2016

staff dont care

I won't recommend this service to anyone.I spoke with few staff members couple days and they did not respond on my issue. POOR SERVICE ! Reviewed on: 9th August 2016

Great service

Excellent customer service and helpful staff Reviewed on: 6th August 2016

Brilliant

Customer service is fab. The people on the other end of the phone really go out of their way to help. They stay professional throughout and work on getting you the best deals. They're really supportive with claims too whilst giving realistic outcomes. Reviewed on: 6th June 2016

Cheap, easy to reach, great customer service

Esure were the cheapest option to insure my vehicle. They have been great in terms of their customer service & deals. Reviewed on: 21st April 2016

Couldn't even complete a quote

Wanted to get a quote from ensure as they came up best in both a price comparison site, and had a really good cash back offer. Unfortunately, their website is so poor, I couldn't even complete a quote. Really poor online experience. Reviewed on: 21st March 2016

REPEAT CUSTOMER

For 5 years I have returned to esure after I have compared similar cover from over 100 other companies by using search engines. None of them had such good cover or prices. Reviewed on: 24th December 2015

Super customer service!

I am very happy with this car insurance and i want to thank you for attention and your super customer service. Everything was perfect and fast. Thank you! Reviewed on: 12th November 2015

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