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esure: Car insurance reviews

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1.74
Based on 400 reviews, last reviewed 15th Aug 2025
No new 5 star reviews
in the past 90 days
63% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
10%
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3%
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3%
See only 1 star reviews
66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024
Kalisha 's avatar
Kalisha

Latest lowest rating:

1

Ensure owe me £1,200 Ensure will not return my 2024 car insurance also my 2025 . They took this money out of my bank £496 . Then they took £831 for 2025 . I had used anoth... Read more Reviewed on: 15th August 2025
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Helen J
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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (400)

When I compared their insurance they matched the cheaper price

3
Esure sent me a renewal price of £225. I found cheaper by using topcashback and they eventually matched it Reviewed on: 5th November 2015
Maureen's avatar
Maureen

Great competitive prices, fuss free process.

5
Having had numerous Car Insurance policies with the big names in the Insurance World, Esure was a new one to me, when it popped up on several price comparison websites. They undercut the big names by a significant margin and offered all the same benefits. The procedure was extremely easy and all undertaken on-line. The paperwork came through in days and will be a company I will be happy to consider when my insurance is due again. Reviewed on: 28th August 2015
aggy's avatar
aggy

Threatening letters , arrogant staff

1
Left the car insurance because i couldn't get no claims protection due to points which was fair enough , asked to cancel which was fine and asked did I have to pay anything told no .. Then I get threatening letters to pay over triple the amount if I didn't pay within days and told I was sent a letter earlier which I wasn't .. Won't be renewing house insurance next year Reviewed on: 26th August 2015
Tony Cavanagh's avatar
Tony Cavanagh

Simple, great value car insurance

4
I have had esure car insurance for many years. Whenever me renewal quote comes around they are always at the top of the list for value for money, which is why I've remained such a loyal customer. Reviewed on: 26th August 2015
sonic3211's avatar
sonic3211

VERY NICE COMPANY TO USE

5
IT IS A NICE COMPANY TO HAVE AND THE PEOPLE ARE SO GOOD TO YOU Reviewed on: 14th April 2015
katie's avatar
katie

Esure have been my insurance company for several years now, and apart from one member of staff giving me wrong information, they have always been very helpful.

4
All the staff have always been pleasant and helpful, although one did provide me with duff information. it was great to be able to deal with people who I knew are British-based and understand the difficulties I might be experiencing following an accident which was not my fault. The insurance is very reasonably priced and all in all this is why I have stayed with them for several years now. Reviewed on: 26th March 2015
Anne Dawson's avatar
Anne Dawson

It's amazing.

4
I bought from this company and they're the best! I recommend anyone to use their services, they're great. Reviewed on: 26th March 2015
Wenno's avatar
Wenno

100% happy customer

5
Have been very helpful from start to finish and look forward to renewing my car insurance with them next year! Reviewed on: 25th March 2015
mrssecker's avatar
mrssecker

100% happy customer

5
Esure have been very helpful with giving me a great car insurance deal, I have called them many times in the beginning to make sure I got the best deal possible! Thank esure Reviewed on: 25th March 2015
mrssecker's avatar
mrssecker

very pleasant when notifying of an accident

4
my car got hit by a van that drove off without stopping. Luckily a passerby got details for me. Esure were very pleasant and helpful when I rang them to register details of the accident. Nice to speak to a person in this country who was very thorough in his attention to detail. Reviewed on: 24th March 2015
shooter2006's avatar
shooter2006

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