Smart Money People Logo

Esure: Car Insurance reviews

1.70
Based on 393 reviews, last reviewed 1st Apr 2025
100% decrease in 5 star reviews
in the past 90 days
60% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024
Kalisha 's avatar
Kalisha

Latest lowest rating:

1

Worst insurance company One of the worst insurance company ever. It’s been almost over half a year that they are dealing with my claim. Their advisors don’t respond properly ... Read more Reviewed on: 1st April 2025
Pir H's avatar
Pir H

About this product

Here at Smart Money People, we collect Esure car insurance reviews from genuine customers to help you make an informed decision when selecting your next provider.

Esure was founded in 2000, but quickly grew. As well as selling insurance policies directly to customers, by 2011 it also allowed insurance brokers to sell its products too. The company offers car, home and travel insurance policies, with varying levels of cover available when insuring a vehicle. Esure also offers a multi car policy and insurance for electric vehicles.

Are you looking to insure an electric car? See what our Smart Money People community have to say about Esure’s electric car insurance by checking out the reviews. Perhaps you need cover for your car key, or want the security of misfuelling cover. What about legal protection, or breakdown cover? Whatever you need from a policy, read the Esure car insurance reviews to see how real customers have rated their policies with the brand.

Have you had a car insurance policy with Esure? Consider leaving an honest review to help us increase trust and transparency in financial services. Tell us how you found the sign-up process - was it simple, or did it perhaps take slightly longer than you’d anticipated? Were you satisfied with the cost of the premium for the level of cover you received? Did you have to make a claim, and if so, how well did Esure deal with it? Write an Esure car insurance review today to help other drivers just like you.

Review Esure: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Esure Car Insurance reviews (393)

Great Quote

5
Switched to Esure after the incumbents raised my premium by 40% for no reason whatsoever. Exactly the same cover level and at the previous years price offered by incumbents! Reviewed on: 15th August 2016

Good service

4
Good service but European cover isn't included. Reviewed on: 14th August 2016

A fair renewal price!

5
I've just renewed my car insurance with Esure. The first renewal quote I've ever had from a company that was competitive! Really pleased with the customer service too. Reviewed on: 10th August 2016

staff dont care

1
I won't recommend this service to anyone.I spoke with few staff members couple days and they did not respond on my issue. POOR SERVICE ! Reviewed on: 9th August 2016

Great service

5
Excellent customer service and helpful staff Reviewed on: 6th August 2016

Brilliant

5
Customer service is fab. The people on the other end of the phone really go out of their way to help. They stay professional throughout and work on getting you the best deals. They're really supportive with claims too whilst giving realistic outcomes. Reviewed on: 6th June 2016

Cheap, easy to reach, great customer service

5
Esure were the cheapest option to insure my vehicle. They have been great in terms of their customer service & deals. Reviewed on: 21st April 2016

Couldn't even complete a quote

1
Wanted to get a quote from ensure as they came up best in both a price comparison site, and had a really good cash back offer. Unfortunately, their website is so poor, I couldn't even complete a quote. Really poor online experience. Reviewed on: 21st March 2016

REPEAT CUSTOMER

5
For 5 years I have returned to esure after I have compared similar cover from over 100 other companies by using search engines. None of them had such good cover or prices. Reviewed on: 24th December 2015

Super customer service!

5
I am very happy with this car insurance and i want to thank you for attention and your super customer service. Everything was perfect and fast. Thank you! Reviewed on: 12th November 2015

Do you have a different Esure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Esure has a range of products available. Check the ratings of each product to find the right one for you. View all products