Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

esure: Car insurance reviews

View other esure products
2.39
Based on 420 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
19%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
66%

Latest highest rating:

5

Insuring a new Leon Bought anew Leon and my existing insurer Ageas declined to continue cover because they hadn't got enough details on the vehicle. Went on GoCompare and... Read more Reviewed on: 16th July 2026
Mike Baker's avatar
Mike Baker

Latest lowest rating:

1

Worst service I have ever experienced. Worst service I have ever experienced. They took back the courtesy car two weeks before settling my claim, and now, three weeks later, I am still wai... Read more Reviewed on: 15th July 2026
Farhan's avatar
Farhan
Read all reviews Write a review

About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

Review esure: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

esure Car insurance reviews (420)

Great Price - Great Cover

5
Great price, equal cover levels but as always if you are getting breakdown cover do this separately as you will get a better deal. Reviewed on: 4th July 2017
glenn hutton's avatar
glenn hutton

Great when signing up terrible when actually needed for a claim

1
Hit by another esure driver when I wasn't in the vehicle yet esure are charging me more on my renewal because of it and said I now owe them for not being happy with my repair due to the work having to be redone Reviewed on: 1st July 2017
Anonymous's avatar
Anonymous

Good service

5
Generally pleased with how I have been treated as a customer. Reviewed on: 29th June 2017
John Pepworth's avatar
John Pepworth

Great friendly service, fantastic prices and the best cover.

5
We have been with Esure car insurance now for 2 years and we have had no problems and we are very happy with the genuine friendly customer service. Reviewed on: 11th June 2017
Sandra Jo Siddall's avatar
Sandra Jo Siddall

Claim

1
If u pay is ok, if u claim accident but not your fault 100 problems, rubbish communication. I'm Not recommended Reviewed on: 8th June 2017
Trevor 's avatar
Trevor

dont ever use it to make a claim

1
they made me make a claim on MY policy from a hit and run driver. Not interested in people just there money, they use tinpot repair centers - it took over 4 weeks to fix my dent .. Reviewed on: 24th May 2017
Anonymous's avatar
Anonymous

Idiots

1
Completely unknown to me, their attempt to take a monthly payment failed... fair enough... BUT no phone call, no letter, nothing... The first I hear of any issues is after receiving a text message this morning while at work saying that my car insurance has been cancelled 3 DAYS AGO!.. Really?! REALLY?!! Reviewed on: 16th May 2017
martin's avatar
martin

Just another Insurance company...

3
Although setting up my insurance online was simple & the ability to upload documents online is a welcome relief, now that I've had to speak to someone this experience has started to unravel Reviewed on: 28th April 2017
Michael Harris's avatar
Michael Harris

Bunch of jokers

1
After a 3rd party decided to drive into the side of my car whilst parked I was forced to submit a claim. Esure said their policy was to claim against my own insurance first until the 3rd party accepts liability. The incident was caught on CCTV however esure failed to request the footage and did not investigate the claim. Obviously cheaper for me to foot the cost rather than esure to actually do their job. From numerous complaints it is evident from the outset esure had no intentions of following up the claim. Now awaiting response from the ombudsman. DO NOT USE THESE COWBOYS Reviewed on: 28th January 2017
Tony's avatar
Tony

Don't use Esure

1
I have recently had my car stolen then recovered, it took them over 4 weeks to give me a courtesy car even though they had possession of the car within the first week. It has been 4 weeks and they haven't declared whether it has been written off or repairable. The staff and not sympathetic and do not care. I asked to be contacted daily by someone as it was me who was chasing them but daily...but surprise surprise they didn't and it was still me chasing up a team who quite frankly didn't care that I didn't have a car or any means of transport for 4 weeks. They have so much small print which you don't get to notice until you make a claim and costs you much more..Go with someone more trustworthy such as Directline I will never ever go back to Esure ever again. Reviewed on: 6th January 2017
Jazz Singh's avatar
Jazz Singh

Review esure: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill