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esure: Car insurance reviews

Name: Car insurance
Rating: 2.1 (396 reviews)

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1.71

Based on 396 reviews, last reviewed 21st Apr 2025

No new 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024

Latest lowest rating:

1

I’ve changed car so changed it on policy so my new c... I’ve changed car so changed it on policy so my new car gets covered. When phoned them first time to swap cars on policy she typed reg number incorrect... Read more Reviewed on: 21st April 2025

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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (396)

Ive had no issues and am really pleased with the last quote I got.

no complaints and would definitely recommend them Reviewed on: 22nd August 2016

Cheap but basic

Cheap premium, but high charges for everything else including changing address details etc. I would not trust them to pay out either, but have not yet had a chance to find out, fortunately. Reviewed on: 19th August 2016

Good customer service and good prices

Got a really got price from Esure for fully comprehensive car insurance, most competitive price I found. Also, customer service while arranging this and dealing with proof of no claims has been good! Reviewed on: 15th August 2016

Great Quote

Switched to Esure after the incumbents raised my premium by 40% for no reason whatsoever. Exactly the same cover level and at the previous years price offered by incumbents! Reviewed on: 15th August 2016

Good service

Good service but European cover isn't included. Reviewed on: 14th August 2016

A fair renewal price!

I've just renewed my car insurance with Esure. The first renewal quote I've ever had from a company that was competitive! Really pleased with the customer service too. Reviewed on: 10th August 2016

staff dont care

I won't recommend this service to anyone.I spoke with few staff members couple days and they did not respond on my issue. POOR SERVICE ! Reviewed on: 9th August 2016

Great service

Excellent customer service and helpful staff Reviewed on: 6th August 2016

Brilliant

Customer service is fab. The people on the other end of the phone really go out of their way to help. They stay professional throughout and work on getting you the best deals. They're really supportive with claims too whilst giving realistic outcomes. Reviewed on: 6th June 2016

Cheap, easy to reach, great customer service

Esure were the cheapest option to insure my vehicle. They have been great in terms of their customer service & deals. Reviewed on: 21st April 2016

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