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Esure: Car Insurance reviews

Name: Car Insurance
Rating: 2.12 (374 reviews)

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1.62

Based on 374 reviews, last reviewed 14th Sep 2024

500% increase in 5 star reviews

in the past 90 days

30% decrease in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

4

Easy experience to setup insurance. Easy experience to setup insurance. Could easily add on an extra driver and the cost was more reasonable than other insurers. Reviewed on: 14th September 2024

Latest lowest rating:

1

Worst Company I've ever dealt with in my Life!! Esure has provided one of the worst customer service experiences I’ve ever encountered. They’ve been completely unresponsive, imposed unfair charges, ... Read more Reviewed on: 9th September 2024

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About this product

Here at Smart Money People, we collect Esure car insurance reviews from genuine customers to help you make an informed decision when selecting your next provider.

Esure was founded in 2000, but quickly grew. As well as selling insurance policies directly to customers, by 2011 it also allowed insurance brokers to sell its products too. The company offers car, home and travel insurance policies, with varying levels of cover available when insuring a vehicle. Esure also offers a multi car policy and insurance for electric vehicles.

Are you looking to insure an electric car? See what our Smart Money People community have to say about Esure’s electric car insurance by checking out the reviews. Perhaps you need cover for your car key, or want the security of misfuelling cover. What about legal protection, or breakdown cover? Whatever you need from a policy, read the Esure car insurance reviews to see how real customers have rated their policies with the brand.

Have you had a car insurance policy with Esure? Consider leaving an honest review to help us increase trust and transparency in financial services. Tell us how you found the sign-up process - was it simple, or did it perhaps take slightly longer than you’d anticipated? Were you satisfied with the cost of the premium for the level of cover you received? Did you have to make a claim, and if so, how well did Esure deal with it? Write an Esure car insurance review today to help other drivers just like you.

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Esure Car Insurance reviews (374)

Super customer service!

I am very happy with this car insurance and i want to thank you for attention and your super customer service. Everything was perfect and fast. Thank you! Reviewed on: 12th November 2015

Its not a cheap company but not very expensive

I have been with esure for quit some time but them I change my insurance company, because there are more companies tjat are offering cheaper prices.. Though this company is well known people still search for cheaper one. I have no complaints with this company but I am no more their customer. Thanks Reviewed on: 8th November 2015

very cheap

Very cheap provider, not a bad price for my Renault 2010, would definitely recommend, lovely staff and easy to get hold off, great service Reviewed on: 7th November 2015

Phone contact wasn't cheap or easy

While I had no problems with this company and thankfully didn't have to make a claim I did find it difficult to speak to a person when I had a query. Reviewed on: 6th November 2015

When I compared their insurance they matched the cheaper price

Esure sent me a renewal price of £225. I found cheaper by using topcashback and they eventually matched it Reviewed on: 5th November 2015

Great competitive prices, fuss free process.

Having had numerous Car Insurance policies with the big names in the Insurance World, Esure was a new one to me, when it popped up on several price comparison websites. They undercut the big names by a significant margin and offered all the same benefits. The procedure was extremely easy and all undertaken on-line. The paperwork came through in days and will be a company I will be happy to consider when my insurance is due again. Reviewed on: 28th August 2015

Threatening letters , arrogant staff

Left the car insurance because i couldn't get no claims protection due to points which was fair enough , asked to cancel which was fine and asked did I have to pay anything told no .. Then I get threatening letters to pay over triple the amount if I didn't pay within days and told I was sent a letter earlier which I wasn't .. Won't be renewing house insurance next year Reviewed on: 26th August 2015

Simple, great value car insurance

I have had esure car insurance for many years. Whenever me renewal quote comes around they are always at the top of the list for value for money, which is why I've remained such a loyal customer. Reviewed on: 26th August 2015

VERY NICE COMPANY TO USE

IT IS A NICE COMPANY TO HAVE AND THE PEOPLE ARE SO GOOD TO YOU Reviewed on: 14th April 2015

Esure have been my insurance company for several years now, and apart from one member of staff giving me wrong information, they have always been very helpful.

All the staff have always been pleasant and helpful, although one did provide me with duff information. it was great to be able to deal with people who I knew are British-based and understand the difficulties I might be experiencing following an accident which was not my fault. The insurance is very reasonably priced and all in all this is why I have stayed with them for several years now. Reviewed on: 26th March 2015

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