Write a review

Go to business site

esure: Car insurance reviews

Name: Car insurance
Rating: 1.95 (413 reviews)

View other esure products

1.95

Based on 413 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

It is very helpful for customers, any time contact t... It is very helpful for customers, any time contact the customer service Reviewed on: 27th March 2026

Latest lowest rating:

1

The worse car insurance company imaginable The worse car insurance company imaginable , I am surprised they are allowed to operate in the UK, have reported them to the financial ombudsman, woul... Read more Reviewed on: 4th March 2026

Read all reviews Write a review

About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

Review esure: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

esure Car insurance reviews (413)

Appalling

Absolutely appalling service. In fact, no service at all. I have only left one star, as it will not let me leave no stars. Rude, totally unhelpful, lazy. Reviewed on: 7th September 2017

Competitive

Always end up choosing Esure - all covers I need for a competitive price. Both me and my husband are insure with them. Reviewed on: 6th September 2017

Good Value Insurance

A good company to go with. Looked around and these offered the best deal, well this company and another but this company was slightly cheaper. Cant say for anything else as haven't required any thing from them other that the initial insurance for the year. Reviewed on: 27th August 2017

Simple and efficient

Competitive price, easy to deal with, efficient, trustworthy.....all you need really Reviewed on: 19th August 2017

Best help I ever had

After a "lovely " ( not ) man took the backend off my car off on a supermarket car park , because he was impatient with the line off cars and wanted to get off the carpark put miss judged the size off his car and was very aggressive towards me and my 14 year old daughter ( who got a bit gobby ) kids !! They were very good and handled it in a very professional way and took all the worry off me and " got it sorted " My car is not worth much but with low milages and the fact I am a childminder so most days have 6 borrowed baby's in it, it's prise less to me and was sorted with in 48 hours , a very happy customer Reviewed on: 5th August 2017

CAR INSURANCE

IN 2016 I switched to Esure , by using a comparison site and with my maximum No Claims reduction they were cheapest company . then I got renewal notice in March 2017 which was even cheaper than 2016 price; so I renewed with Esure. Reviewed on: 2nd August 2017

A first for insurance

For the first time since passing my test 10 years ago, my renewal price was actually comparable to the cheapest quotes out there. First time Ive autorenewed which says a lot Reviewed on: 2nd August 2017

Very professional

Their premium for my Audi TT were far better than other companies I contacted eg Aviva. They explained very clearly what my options were . They emailed the policy to me without any delay. Very professional staff Reviewed on: 2nd August 2017

Really helpful

I took out my car insurance with Esure this year. I set it up online on monthly direct debit but decided I'd rather pay it in full. Called them and they were so helpful and it was sorted and I had my documents within minutes. Highly recommend. Reviewed on: 25th July 2017

Own repair garage Gemini useless

Taken car to esure repair garage 4 times. 1st time indicator light flashing to fast. 2nd time bumper, headlight,wing, bonnet all out of sync. Not new at all just tried to repair wing with glue round the wheel arch. Promised £30 if I took it back to them instead of taking it to my main dealer & did not get the £30. Because I was not satisfied with the results 2nd time round. Rang esure up and they got hoopers out to look at the car with the mechanic from the garage, who was rude with an attitude. Eventually took it to my car dealership who did a good job with all expenses paid. Also got compensation for what I went through. All this took 3 1/2 months. Only had minor accident. Gemini are no good at repairs & cut costs, hoping that you would not notice. Look on google and feedback from the company. Use your own garage of your own choice when you've been in an accident. Reviewed on: 21st July 2017

Do you have a different esure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car insurance
from John Lewis 1.89 from 33 reviews
Van Insurance
from Swinton Insurance 1.00 from 9 reviews
Car Insurance
from Cherished Vehicle Insurance 2.00 from 2 reviews

Want to see more from esure?

Pet Insurance
from esure 3.67 from 6 reviews
Home insurance
from esure 2.53 from 80 reviews
Travel Insurance
from esure 1.96 from 9 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub