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Esure: Car Insurance reviews

Name: Car Insurance
Rating: 2.13 (384 reviews)

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1.68

Based on 384 reviews, last reviewed 31st Oct 2024

900% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024

Latest lowest rating:

1

Beware: A Nightmare Experience with Esure I took out an insurance policy with Esure via a comparison site on October 7, choosing them based on cost. Shortly after, they emailed me asking for d... Read more Reviewed on: 31st October 2024

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About this product

Here at Smart Money People, we collect Esure car insurance reviews from genuine customers to help you make an informed decision when selecting your next provider.

Esure was founded in 2000, but quickly grew. As well as selling insurance policies directly to customers, by 2011 it also allowed insurance brokers to sell its products too. The company offers car, home and travel insurance policies, with varying levels of cover available when insuring a vehicle. Esure also offers a multi car policy and insurance for electric vehicles.

Are you looking to insure an electric car? See what our Smart Money People community have to say about Esure’s electric car insurance by checking out the reviews. Perhaps you need cover for your car key, or want the security of misfuelling cover. What about legal protection, or breakdown cover? Whatever you need from a policy, read the Esure car insurance reviews to see how real customers have rated their policies with the brand.

Have you had a car insurance policy with Esure? Consider leaving an honest review to help us increase trust and transparency in financial services. Tell us how you found the sign-up process - was it simple, or did it perhaps take slightly longer than you’d anticipated? Were you satisfied with the cost of the premium for the level of cover you received? Did you have to make a claim, and if so, how well did Esure deal with it? Write an Esure car insurance review today to help other drivers just like you.

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Esure Car Insurance reviews (384)

I would give zero stars if I could

Absolutely awful company. Hope you never ever have reason to claim, they are cheap for a reason. They are the absolute worst and how they have 5 star defaqto is beyond me. Please, do yourself a favour and for the sake of your nerves and sanity go with someone else. Reviewed on: 24th September 2016

The Cheapest

My second year with Esure car insurance. One of the cheapest around. Reviewed on: 17th September 2016

Finally...wow!

After years of flirting with a large selection of insurers for my car insurance, I have finally found my perfect match! Esure have always matches my best offer and their multi car insurance has saved us loads. Their customer service is top notch too. No complaints here. Thank you Esure! Reviewed on: 17th September 2016

A complete nightmare

I would be very wary about using Esure for car insurance. I have been with them for a few years without issues and had made only one claim in recent years for a small dent. After reporting an incident with an uninsured third party however, I received a letter telling me they were cancelling my policy renewal as they did not consider it economically viable (leaving me with only one day to sort insurance from someone else). I pointed out that I had decided not to begin a claim in the end, and was only then informed that the uninsured driver had made a claim on my policy. Esure had decided to payout to the other driver without contesting the situation or even consulting me (despite the fact that the other party was at least partially at fault for the incident - and was driving illegally). Esure were very unhelpful on the phone, didn't call back with information as they had said they would and I had to chase them to find out what was going on. It seems they did not even the report the other driver to the police, despite having confirmation that he was driving without insurance. I found them to be unhelpful, uninterested in establishing the facts and completely unprofessional. Reviewed on: 9th September 2016

great price for comprehensive car insurance

I used a comparison website ( sorry I can not remember which one ) , anyway of all the results on some sites with similar or fraction dearer prices I chose ESure, which was not a company I knew much about, bearing in mind that when I was 18 I had worked as a Fire Underwriter for Commercial Union Group; so I know a fair amount about numerous insurance companies. Reviewed on: 31st August 2016

Check your renewal letter with Churchill

My car insurance was up for renewal and the incumbents Churchill put up my premium by 60%, no claims or callouts during the year. A quick comparison saw Esure give me the same price as the previous year with Churchill. I informed churchill of my quote and they had the cheek to try and match it. Always check your renewal letter as they tried to rip me off! Thank you Esure, I hope you are just as good for next year's renewal! Reviewed on: 29th August 2016

Easy online process

Easy to understand & fill in. simple online. clear forms & documents Reviewed on: 25th August 2016

Good provider

Esure offered me the lowest quote on price comparison website - £80 cheaper than my renewal. I was also able to get my windscreen repaired hassle free when it was cracked. Reviewed on: 22nd August 2016

Ive had no issues and am really pleased with the last quote I got.

no complaints and would definitely recommend them Reviewed on: 22nd August 2016

Cheap but basic

Cheap premium, but high charges for everything else including changing address details etc. I would not trust them to pay out either, but have not yet had a chance to find out, fortunately. Reviewed on: 19th August 2016

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