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esure: Car insurance reviews

Name: Car insurance
Rating: 2.11 (410 reviews)

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1.90

Based on 410 reviews, last reviewed 1st Dec 2025

100% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

Superb service Offered a very competitive renewal price, and was able to improve on that more when contacted by phone Reviewed on: 9th September 2025

Latest lowest rating:

1

Not recommended It is simple, they have a bad customer service and do not like making any payments. Not my idea of what should be. Not recommended at all Reviewed on: 1st December 2025

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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (410)

great price for comprehensive car insurance

I used a comparison website ( sorry I can not remember which one ) , anyway of all the results on some sites with similar or fraction dearer prices I chose ESure, which was not a company I knew much about, bearing in mind that when I was 18 I had worked as a Fire Underwriter for Commercial Union Group; so I know a fair amount about numerous insurance companies. Reviewed on: 31st August 2016

Check your renewal letter with Churchill

My car insurance was up for renewal and the incumbents Churchill put up my premium by 60%, no claims or callouts during the year. A quick comparison saw Esure give me the same price as the previous year with Churchill. I informed churchill of my quote and they had the cheek to try and match it. Always check your renewal letter as they tried to rip me off! Thank you Esure, I hope you are just as good for next year's renewal! Reviewed on: 29th August 2016

Easy online process

Easy to understand & fill in. simple online. clear forms & documents Reviewed on: 25th August 2016

Good provider

Esure offered me the lowest quote on price comparison website - £80 cheaper than my renewal. I was also able to get my windscreen repaired hassle free when it was cracked. Reviewed on: 22nd August 2016

Ive had no issues and am really pleased with the last quote I got.

no complaints and would definitely recommend them Reviewed on: 22nd August 2016

Cheap but basic

Cheap premium, but high charges for everything else including changing address details etc. I would not trust them to pay out either, but have not yet had a chance to find out, fortunately. Reviewed on: 19th August 2016

Good customer service and good prices

Got a really got price from Esure for fully comprehensive car insurance, most competitive price I found. Also, customer service while arranging this and dealing with proof of no claims has been good! Reviewed on: 15th August 2016

Great Quote

Switched to Esure after the incumbents raised my premium by 40% for no reason whatsoever. Exactly the same cover level and at the previous years price offered by incumbents! Reviewed on: 15th August 2016

Good service

Good service but European cover isn't included. Reviewed on: 14th August 2016

A fair renewal price!

I've just renewed my car insurance with Esure. The first renewal quote I've ever had from a company that was competitive! Really pleased with the customer service too. Reviewed on: 10th August 2016

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