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esure: Car insurance reviews

Name: Car insurance
Rating: 2.12 (409 reviews)

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1.84

Based on 409 reviews, last reviewed 9th Oct 2025

400% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

Superb service Offered a very competitive renewal price, and was able to improve on that more when contacted by phone Reviewed on: 9th September 2025

Latest lowest rating:

1

I've been with esure for about 7 months and seemingl... I've been with esure for about 7 months and seemingly all good till you have to claim. i was informed by the repair centre that they expected me to £1... Read more Reviewed on: 9th October 2025

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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (409)

Check your renewal letter with Churchill

My car insurance was up for renewal and the incumbents Churchill put up my premium by 60%, no claims or callouts during the year. A quick comparison saw Esure give me the same price as the previous year with Churchill. I informed churchill of my quote and they had the cheek to try and match it. Always check your renewal letter as they tried to rip me off! Thank you Esure, I hope you are just as good for next year's renewal! Reviewed on: 29th August 2016

Easy online process

Easy to understand & fill in. simple online. clear forms & documents Reviewed on: 25th August 2016

Good provider

Esure offered me the lowest quote on price comparison website - £80 cheaper than my renewal. I was also able to get my windscreen repaired hassle free when it was cracked. Reviewed on: 22nd August 2016

Ive had no issues and am really pleased with the last quote I got.

no complaints and would definitely recommend them Reviewed on: 22nd August 2016

Cheap but basic

Cheap premium, but high charges for everything else including changing address details etc. I would not trust them to pay out either, but have not yet had a chance to find out, fortunately. Reviewed on: 19th August 2016

Good customer service and good prices

Got a really got price from Esure for fully comprehensive car insurance, most competitive price I found. Also, customer service while arranging this and dealing with proof of no claims has been good! Reviewed on: 15th August 2016

Great Quote

Switched to Esure after the incumbents raised my premium by 40% for no reason whatsoever. Exactly the same cover level and at the previous years price offered by incumbents! Reviewed on: 15th August 2016

Good service

Good service but European cover isn't included. Reviewed on: 14th August 2016

A fair renewal price!

I've just renewed my car insurance with Esure. The first renewal quote I've ever had from a company that was competitive! Really pleased with the customer service too. Reviewed on: 10th August 2016

staff dont care

I won't recommend this service to anyone.I spoke with few staff members couple days and they did not respond on my issue. POOR SERVICE ! Reviewed on: 9th August 2016

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