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esure: Car insurance reviews

Name: Car insurance
Rating: 2.1 (396 reviews)

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1.71

Based on 396 reviews, last reviewed 21st Apr 2025

No new 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

18%

10%

66%

Latest highest rating:

5

I have not had to claim on E-Sure but my experience... I have not had to claim on E-Sure but my experience has been straight forward so far. Reviewed on: 14th October 2024

Latest lowest rating:

1

I’ve changed car so changed it on policy so my new c... I’ve changed car so changed it on policy so my new car gets covered. When phoned them first time to swap cars on policy she typed reg number incorrect... Read more Reviewed on: 21st April 2025

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About this product

esure car insurance has two options for cover: esure and esure Flex. esure Flex has increased coverage inclusions and higher limits.

You can choose from third party, fire and theft or fully comprehensive esure car insurance and boost your cover with optional extras. These include legal protection, breakdown cover and car hire benefit.

esure car insurance reviews help you find out what it’s really like to be a customer. If you’ve used esure before, you can also leave a review and share your experience.

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esure Car insurance reviews (396)

Couldn't even complete a quote

Wanted to get a quote from ensure as they came up best in both a price comparison site, and had a really good cash back offer. Unfortunately, their website is so poor, I couldn't even complete a quote. Really poor online experience. Reviewed on: 21st March 2016

REPEAT CUSTOMER

For 5 years I have returned to esure after I have compared similar cover from over 100 other companies by using search engines. None of them had such good cover or prices. Reviewed on: 24th December 2015

Super customer service!

I am very happy with this car insurance and i want to thank you for attention and your super customer service. Everything was perfect and fast. Thank you! Reviewed on: 12th November 2015

Its not a cheap company but not very expensive

I have been with esure for quit some time but them I change my insurance company, because there are more companies tjat are offering cheaper prices.. Though this company is well known people still search for cheaper one. I have no complaints with this company but I am no more their customer. Thanks Reviewed on: 8th November 2015

very cheap

Very cheap provider, not a bad price for my Renault 2010, would definitely recommend, lovely staff and easy to get hold off, great service Reviewed on: 7th November 2015

Phone contact wasn't cheap or easy

While I had no problems with this company and thankfully didn't have to make a claim I did find it difficult to speak to a person when I had a query. Reviewed on: 6th November 2015

When I compared their insurance they matched the cheaper price

Esure sent me a renewal price of £225. I found cheaper by using topcashback and they eventually matched it Reviewed on: 5th November 2015

Great competitive prices, fuss free process.

Having had numerous Car Insurance policies with the big names in the Insurance World, Esure was a new one to me, when it popped up on several price comparison websites. They undercut the big names by a significant margin and offered all the same benefits. The procedure was extremely easy and all undertaken on-line. The paperwork came through in days and will be a company I will be happy to consider when my insurance is due again. Reviewed on: 28th August 2015

Threatening letters , arrogant staff

Left the car insurance because i couldn't get no claims protection due to points which was fair enough , asked to cancel which was fine and asked did I have to pay anything told no .. Then I get threatening letters to pay over triple the amount if I didn't pay within days and told I was sent a letter earlier which I wasn't .. Won't be renewing house insurance next year Reviewed on: 26th August 2015

Simple, great value car insurance

I have had esure car insurance for many years. Whenever me renewal quote comes around they are always at the top of the list for value for money, which is why I've remained such a loyal customer. Reviewed on: 26th August 2015

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