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M&S Bank - Marks and Spencer: Car insurance reviews

1.55
Based on 101 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
13%
See only 4 star reviews
7%
See only 3 star reviews
2%
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3%
See only 1 star reviews
75%

Latest highest rating:

4

Great service thanks Helping me out of when I need to get insurance Reviewed on: 13th October 2023
Clifford Ralph 's avatar
Clifford Ralph

Latest lowest rating:

1

Avoid them at all costs. Avoid them at all costs. In my 30 years of driving, I've never dealt with a company like that. Reviewed on: 17th October 2025
George Ip's avatar
George Ip

About this product

M&S Bank car insurance is arranged and administered by BSL limited using a panel of insurers.

If you need to make a claim, you get a personal claims manager to keep you updated with progress. You can choose between premier or standard cover. Premier provides additional benefits including a guaranteed replacement car.

M&S Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used M&S Bank before, you can also leave a review and share your experience.

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M&S Bank - Marks and Spencer Car insurance reviews (101)

Excellent customer service, low quotes

4
I was very impressed with the low quote offered considering that it is a comprehensive policy with all the features I was looking for. It was half the price of my renewal quote. I also found customer service excellent, with my documents being processed within a day of sending them through. Would definitely recommend. Reviewed on: 24th March 2015

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