M&S Bank - Marks and Spencer: Credit Card reviews

Name: Credit Card
Rating: 3.14 (146 reviews)

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3.14

Based on 146 reviews, last reviewed 25th Nov 2023

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

39%

14%

37%

Latest highest rating:

5

Brilliant service. I was taken in by an online scam . My own fault , but M&S credit card refunded my money after contacting them. Cannot rate them highly enough. It was ... Read more Reviewed on: 25th November 2023

Latest lowest rating:

1

Automated payment service I have had this credit card for about 6 months now and ever time I try to pay my bill I have nothing but problems with the automated phone service you... Read more Reviewed on: 19th November 2023

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About the Credit Card

The Marks and Spencer credit card reviews on Smart Money People are written by people like you. We’ve got over a hundred genuine reviews to help you to discover more about the pros and cons of the M&S credit card.

With so many credit cards available, it makes sense to shop around to get the one that suits you best. Start by thinking about what you want to use the credit card for, as well as whether you intend to pay what you owe every month, or spread repayments over a longer period of time.

Learning about other peoples’ experiences can also help you make the right choice. Find out more about the M&S Bank credit card by reading our trusted Smart Money People reviews, including what kind of features Marks and Spencers customers like most.

You can also write your own Marks and Spencer credit card reviews to share your experience. Why not include details of the application process, or how helpful customer support services were?

Smart Money People is the UK’s largest financial services review site. Together, we can make financial services work better for everyone. Read or write an M&S credit card review below.

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M&S Bank - Marks and Spencer Credit Card reviews (146)

Brilliant service.

I was taken in by an online scam . My own fault , but M&S credit card refunded my money after contacting them. Cannot rate them highly enough. It was my own stupid fault, but they refunded me. Reviewed on: 25th November 2023

Automated payment service

I have had this credit card for about 6 months now and ever time I try to pay my bill I have nothing but problems with the automated phone service you put all your details in and you get this stupid code to put in and then it goes to customer service WHATS THE POINT OF AN AUTOMATED PHONE SERVICE IF YOU ARE THEN PUT THROUGH TO AN ADVISER THAT CANT UNDERSTAND OR SPEAK ENGLISH , absolute RUBBISH SYSTEM. Reviewed on: 19th November 2023

Account Closure

Had a M&S card now for over 2 years with a low Credit Limit of £1,000. My Experian credit rating is 979 out of 999. I have always paid my card within the time limit. I have recently put £145. 00 on it which is the only expenditure this month. Just had an email closing my account with no explanation. This has not caused any hardship and I have paid the card off in full, however this type of banking could put legitimate card holders in a serious financial position. This situation should be looked at in detail. Reviewed on: 21st August 2023

Excellent

Brilliant card, great app and rewards. Reviewed on: 10th August 2023

Showing 4 of 146

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