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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.90 (805 reviews)

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3.90

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (805)

Fantastic

I find Lloyds the most helpful bank. Nothing is too much trouble and the staff are always super friendly. Reviewed on: 11th November 2015

Very friendly

There app is fantastic. Extremely easy to use, helps on day to day spending and keeping on top of your money. Has all bits I need. Has changed my banking experience and has also made it a lot easier to access my savings account that is connected to my classic account. Absolutely love it. Reviewed on: 9th November 2015

very easy to deal with, good account, no anual fees, friendly staff

I really like banking with this group and changed from Barclays. Reviewed on: 8th November 2015

overall goods in terms of services lloyds is one of the top bank i left it after a bad experience

3 years back i had account that was one day suddenly blocked after a payment was made by my cousin in my account by cheque i took me a while to get it sorted till that time i had no access even to my money and was unable to pay rent bills for food Reviewed on: 6th November 2015

useless, especially for internet banking

It doesnt matter how loyal a customer you are they do not see you as an individual. The internet banking never works always shows error message. i wouldnt bother, i would go for a more up to date bank Reviewed on: 5th November 2015

Easy to use

This is the first bank account I have ever had and I am glad that it is with this company. The staff that I have met have been very professional and friendly. They also make sure that you are informed on everything that you are signing up for before the account is opened. The online banking feature is also very useful. Reviewed on: 4th November 2015

good

Good basic bank account and the staff are always helpful. Wish I could upgrade to Club Lloyds but cant as I cannot pay in enough money each month Reviewed on: 28th August 2015

Pretty Average banking

Have had a current account with Lloyds since I was a teenager, it's never really been anything other than average; no major problems and no major pluses. Reviewed on: 27th August 2015

Still staying

I have been with Lloyds bank since a child although the account name has changed. I have had no problems with Lloyds and I don't pay a monthly fee for the account. I have online banking which I prefer and a contactless debit card. I also have an authorised overdraft. I haven't noticed any changes since they changed their name either. Reviewed on: 27th August 2015

Very simple bank account to use.

I have had a bank account with Lloyds for many years although it was originally Lloyds Tsb.I cannot say I have noticed any difference since the two banks went their separate ways. The classic account is basic and I have an authorized overdraft. I can only say I have had no problems and find it easy to use. Reviewed on: 26th August 2015

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