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Lloyds Bank: Classic Account reviews

4.04
Based on 794 reviews, last reviewed 20th Apr 2026
2200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026
Ella D's avatar
Ella D

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026
Andreas K's avatar
Andreas K

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Great services and customer experience

4
I've never had any great issues with my account, Reviewed on: 9th October 2014

Meets my needs

3
Can't complain it has everything I need from a bank account. Customer service are always friendly and happy to help. Reviewed on: 8th October 2014

been banking with lloyds for 4 years . good customer service

4
been banking with lloyds for 4 years . good customer service , dont have to wait to long on phone to speak to someone . mobile app is ok not as good since they updated it no access to direct debits or standing orders or a link to desktop site which the previous version had Reviewed on: 6th October 2014

OK

3
Thought about switching but not sure if it's worth it...Lloyds aren't bad...not great either. Overdraft is good feature, but £25 doesn't go too far Reviewed on: 4th October 2014

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