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Fidor Bank Smart Current Account Reviews

Ratings based on 12 reviews Last review 1 month ago

Fidor Bank Smart Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Fidor Bank Smart Current Account reviews to find out what life as a Fidor Bank customer is really...

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Fidor Bank Smart Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Fidor Bank Smart Current Account reviews to find out what life as a Fidor Bank customer is really like. And remember, if you are a Fidor Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Fidor Bank Smart Current Account reviews. Together, we can make financial services work better for everyone.

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Your Smart Current Account Reviews (12)

24th April 2019

No change

I've been invited to update on my previous review....

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I've been invited to update on my previous review.

Basically, no change, it's still a dreadful excuse for a bank.

It's great for keeping one or 2 pounds in, you can then book pay on arrival hotels and sign up for free trials of Amazon Prime with no danger of being charged if you forget to cancel in time.

Other than the above, they are still promising the same things coming soooooon that they've been promising for the last 4 years, and seem no closer to delivering.

After a promising start, a spectacular failure to deliver.

19th January 2019

Good for a Laugh

The most useless, incompetent, disfunctional bank. They don't offer even the basics expected from a modern bank, like direct debits, standing orders, saved payee lists, iban, proper faster payments. As they onlw process payments 8am to 5 pm Monday...

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The most useless, incompetent, disfunctional bank. They don't offer even the basics expected from a modern bank, like direct debits, standing orders, saved payee lists, iban, proper faster payments. As they onlw process payments 8am to 5 pm Monday to Fiday excluding bank and public holidays, a "faster payment" made at 6pm on the Thursday befpre Good Friday will actually take 5 days to be actioned.

One of their latest innovations is to offer fixed rate savings bonds @ 0% whilst their current account pays 0.03%.

As it says in the title, they are good for a laugh, but a serious bank they are not.

18th January 2019

Fidor Offering

Fidor bank have zero product offering and zero banking features, which are more or less non existent. Smart Fidor are not. They have a community forum, propped up 75% by Fidor employees. Fidor should have their banking licence revoked. Stay clear.

9th August 2018

Worst "Bank" I've ever dealt with.

Nothing but empty promises, terrible customer support, useless forum full of fake shill accounts operated by Fidor UK staff who don't have a clue about their own bank. A complete sham of a bank - stay away from this shambles.

24th September 2016

NOT A BAD BANK REALLY

Lots of negative points about this bank but lets face it if you dont like it go back to them rip off high street banks then you be moaning, Fidor bank is a perfect bank account if your wanting a bank with no credit card or loan or over draft...

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Lots of negative points about this bank but lets face it if you dont like it go back to them rip off high street banks then you be moaning, Fidor bank is a perfect bank account if your wanting a bank with no credit card or loan or over draft facilities (if you want this go to high street rip off banks), direct debits are coming in December then it will be the perfect little online bank there is plenty of online banks outhere that charge a fortune to use it some charge £20 a month plus fees to use their services, my wages go in this bank and i can use the debit card... Perfect!!! some people want more more more never satisfied

4th June 2016

Launched well before it was ready

Nice idea, totally ridiculous execution. The basic functionality on the account at present really makes it little more than a savings account... Even paying in money is a struggle. The website is OK but not revolutionary. I'll check back in five...

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Nice idea, totally ridiculous execution. The basic functionality on the account at present really makes it little more than a savings account... Even paying in money is a struggle. The website is OK but not revolutionary. I'll check back in five years once some of the baseline functionality exists. I fear Fidor will be eclipsed by Atom and Mondo in that time.

25th March 2016

Awful

Appalling. Launched without full banking facilities available, ridiculous amounts of ID required to open an account, forced to join their 'community' whether you want to or not. Interest rates are competitive but the 'community' is pretentious and...

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Appalling. Launched without full banking facilities available, ridiculous amounts of ID required to open an account, forced to join their 'community' whether you want to or not. Interest rates are competitive but the 'community' is pretentious and rather patronising and the 'listening to customers' claim a very tired cliché.

17th February 2016

Awesome bank in its early stages

A very customer orientated bank that listens to its customers. It is not that problems happen, but how a bank listens to its customers and fixes the problem after that counts. Fidor has proven itself in this, and will continue to do so throughout the...

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A very customer orientated bank that listens to its customers. It is not that problems happen, but how a bank listens to its customers and fixes the problem after that counts. Fidor has proven itself in this, and will continue to do so throughout the years. The UK side is taking a unique approach by developing its products in line with what its customers want, the downside of this is that it takes time to listen to customers and then develop what they are after (instead of developing a bunch of products then telling customers this is what they get).

The other fault about Fidor UK is that it needs to be more autonomous as relying upon the German branch for important matters has shown to slow down the UK operations resulting in the occasional dissatisfied customer. If it was always as speedy as it should be we'd have 99.9% satisfaction (you can't please all the people).

I also very look forward to FidorUK's eventual interaction with the emerging digital (crypto) market, and taking a solid lead in this sector.

17th February 2016

New in the UK. But at least they listen to customers

Although Fidor is relatively new to the UK (Sept15?) they have succeeded in creating an online community which communicates with the bank and each...

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Although Fidor is relatively new to the UK (Sept15?) they have succeeded in creating an online community which communicates with the bank and each other.
Any 'issues' are dealt with swiftly and openly.
Their recent request for people to scan and email unencrypted passport details was acknowledged as being a mistake and they are putting in place better ways for clients to communicate.
The recent Quiz was a great way for the community to come together and, I'm sure, there will be other events like this.
It's refreshing to meet a Bank that cares AND listens