Lloyds Bank Avios Rewards Credit Card Reviews

Fine

Do not take out this credit card if you think you'll earn free flights etc with avios. I've found redeeming my avios points to be not very straightforward and the flight upgrade vouchers are basically useless (only certain flights, booked via...

Do not take out this credit card if you think you'll earn free flights etc with avios. I've found redeeming my avios points to be not very straightforward and the flight upgrade vouchers are basically useless (only certain flights, booked via avios...) lloyds themselves are fine. I've had no issues with it. Customer service also good on the one or two occasions I've called. Alerting them you are going abroad via the app is great (usually done whilst in the airport!)

Anne-Marie CoughlanLevel 1

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Great service

Always had great service from Lloyds in all services interactions.

Lin MartinLevel 1

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Good for avios but service needs work

The avios ratio is good - particularly when you use American Express. The upgrade voucher is a nice idea but you need to pay for the entire flight with avios, so it's not as good as it seems. My avios took a long time to come into my account and I had...

The avios ratio is good - particularly when you use American Express. The upgrade voucher is a nice idea but you need to pay for the entire flight with avios, so it's not as good as it seems. My avios took a long time to come into my account and I had to chase Lloyds more than once. My partner had the same experience so they need to work on that particular issue. Would still recommend though on balance.

Liz RawlingsLevel 1

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Double the benefits with two cards

The Avios credit cards means you get an AMEX plus a MasterCard, which is handy - and I've managed to accrue several thousand Avios through using both cards regularly.

Di CokeLevel 1

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Reasonable value

Low rates, good credit limit and balance transfer rates

Richard SimpsonLevel 1

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Convenient

I like this card as you get both Amex & MasterCard in case a shop doesn't accept Amex, generous avios points on the Amex & free upgrade when you spend £7k in a year!

Jenny AldridgeLevel 1

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Meh

I doubt I'll ever get enough points to get past the end of the runway.

Paul WilsonLevel 1

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Great way to earn Avios on your purchases

I have a pair of Lloyds Avios cards - Amex and Mastercard - and manage to earn a lot of Avios with them, using them to pay for car hire and hotel stays.

Diana CokeLevel 1

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Points never seem to be that useable?

The points sound promising, but when you try and use them they are really limited.

Paul Howard-MillerLevel 1

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Credit card

Collect avios for yourself or family on every purchase.

Ambrose GreensladeLevel 1

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great

good service and helpful staff members

Paul SparkLevel 1

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Good but basic

Generally the service with lloyds is satisfactory. My local branch is clean and spacious. The Internet banking/app are both easy to use and offer a wide range of services. My only bug bear is the current low rates offered on savings.

buttercup2Level 1

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Excellent service

Can't recommend Lloyds enough, continuous 5*service in store and via telephone!

Fran DrewettLevel 2

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Shocking customer service

I have had the Lloyds Avios card for 2 years. After initial issues with Avios being credited it was working fine, then about a year ago, the Avios stopped being credited. Every time I call they promise they will get it fixed and promise a call back...

I have had the Lloyds Avios card for 2 years. After initial issues with Avios being credited it was working fine, then about a year ago, the Avios stopped being credited. Every time I call they promise they will get it fixed and promise a call back which rarely happens. Now I haven't had a statement for 3 months even though the card is active.

Jonny Liddell Level 1

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Helpful custumer service

Lloyds Credit Card customer service team were brilliant when I rang the other morning. They could see what my concern was and then the representative , although couldn't help me himself, went through to another department to find out for me what the...

Lloyds Credit Card customer service team were brilliant when I rang the other morning. They could see what my concern was and then the representative , although couldn't help me himself, went through to another department to find out for me what the charge was. He came back and explained it in full to me as well as providing next steps. Really helpful and I would recommend.

NatashaLevel 1

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I Love My Avios Credit Card

One of the best things that I have done getting my Lloyds Avios credit cards with a Mastercard & American Express the points add up really quickly & combining with Tesco Clubcard vouchers means its easy to save enough miles for that little trip....

One of the best things that I have done getting my Lloyds Avios credit cards with a Mastercard & American Express the points add up really quickly & combining with Tesco Clubcard vouchers means its easy to save enough miles for that little trip. American Express gives more points but its not always accepted everywhere carry both & offer that one first

Bev BowrmanLevel 1

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great card, easy to gain avios rewards

two cards, mastercard and American express, really easy to build up avios points on your shopping, have redeemed my points for entry into Disneyland paris before, the only downside is I wanted to transfer money into my bank account from my card...

two cards, mastercard and American express, really easy to build up avios points on your shopping, have redeemed my points for entry into Disneyland paris before, the only downside is I wanted to transfer money into my bank account from my card recently and they wouldn't allow me to money transfer as there was no promotional rate on my card account, they have since offered me a promotional rate for a period of time but I have already made the purchase using a different card

Gemma MatthewsLevel 1

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Great!

No issues using this card whatsoever. In fact as it's all managed online I can manage it in the eves or whenever I remember that my bill is due!

RogerLevel 1

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Freebies with Avios

Just opened this card for a balance transfer deal, 24 months @ 0% with a bonus 1500 avios per full £1000 transferred. Balance sorted within 24 hours of request and avios added in roughly 3 working days.

buttercup2Level 1

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Solved my problem immediately

Lloyds have been very helpful in solving a problem with my lloyds credit card. I had overpaid leaving a large credit on the credit card. I rang Lloyds and within a couple of minutes I was through to a member of the team who solved the issue within...

Lloyds have been very helpful in solving a problem with my lloyds credit card. I had overpaid leaving a large credit on the credit card. I rang Lloyds and within a couple of minutes I was through to a member of the team who solved the issue within seconds. They re credited my current account with the overspend immediately and without any fees. This was brilliant customer service

NatashaLevel 1

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