Lloyds Bank: Avios Rewards Credit Card reviews

Name: Avios Rewards Credit Card
Rating: 3.86 (49 reviews)

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3.86

Based on 49 reviews, last reviewed 7th Apr 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

35%

4 star

37%

3 star

16%

2 star

1 star

Latest highest rating: 4

Always Friendly Staff - Hit & Miss Products Staff at each branch location visited were friendly and helpful. Lloyds has scaled back some of its public and private banking offerings. Credit cards... Read more Reviewed on: 16th January 2022

Latest lowest rating: 1

Not communicating with customers is very efficient for a Bank. Unfortunately Lloyds Bank do not prioritise customer telephone enquiries or seemingly even telephone enquiries from their remaining branches. This is ... Read more Reviewed on: 7th April 2022

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About the Avios Rewards Credit Card

Lloyds Bank Avios Rewards Credit Card reviews can help you to find out about the pros and cons of the Avios Rewards Credit Card credit card. What kind of features do Lloyds Bank customers like? Find out more about the Lloyds Bank Avios Rewards Credit Card by reading our trusted Smart Money People reviews. You can also write your own Lloyds Bank Avios Rewards Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Lloyds Bank Avios Rewards Credit Card reviews (49)

Not communicating with customers is very efficient for a Bank.

Unfortunately Lloyds Bank do not prioritise customer telephone enquiries or seemingly even telephone enquiries from their remaining branches. This is all the more concerning as they advance with their 'branch closing strategy'. Obviously holding funds and not communicating with customers is very efficient for a Bank. Reviewed on: 7th April 2022

Always Friendly Staff - Hit & Miss Products

Staff at each branch location visited were friendly and helpful. Lloyds has scaled back some of its public and private banking offerings. Credit cards have suffered the most, with the elimination of good rewards programmes. Reviewed on: 16th January 2022

Integrated banking

With standardised user interfaces across the Lloyds Banking Group it is easy to keep apace with the ever persistent fintech product changes for example with the move from Avios to Cashback. Furthermore this is backed up with real user support from well briefed staff both on the phone and at the local stores that get full marks for continuing to function during the lockdown. Reviewed on: 15th June 2021

I was customer for 25 years...BECOME WORSE BANK..THEY TAKING MONEY FROM MY ACCOUNTS

I banked for over 25 years with this Bank, recent years this becomes more of harassing companies which you definitely wish to stay far away from. Recently I reported i have difficulty to pay off credit card, it was 1st time ever issue with repayment. It was only around £400. Soon as I filled in form online, they debited my current account with any outstanding balance on my credit card. Took numerous phonecalls, the customer service is most difficult i ever ckme across. They keep trying to divorce problems back to myself and not take any responsibility for what they have done...left me with no money on my current account in difficult situation. Furthermore I purchased covid 19 test kit, the service with results wasn't provided, 50% customers made complaint and I still could make dispute valid with the bank. Each customer service advisor was advised that I phoned in and to refuse to dispute amount for this purchase. They charge interest when is not due. Most awful and stressful time to call them or make any complaints. Reviewed on: 20th May 2021

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