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Bobby Scott

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All reviews (4)

Review of the Lloyds Bank, Avios Rewards Credit Card:

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Lloyds are rubbish!

Lloyds are rubbish! They reduced my credit card limit from £4,500 to £850 with no warning or communication. I had to get 2 more credit cards to pay for important career improvement courses. I will be closing this account once it is paid off. Fraud team were useless - took me over 4 months to resolve an issue of buying a stolen phone from Ebay. Staff were threating, abusive and unhelpful causing additional stress at at a time when I could afford to lose that money. I eventually got my refund and a token amount of compensation after taking the case to the Financial Ombudsman. I will never buy a Lloyds product again! Reviewed on: 12th April 2024

Review of the Lloyds Bank, Classic Account:

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Lloyds are rubbish!

Lloyds are rubbish! Been with them for years because that's what folk did before changing became so easy. I got so sick of complaining about their rubbish customer service I switched to Chase and never looked back. Reviewed on: 12th April 2024

Bobby Scott

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Review of the Chase Bank, Savings:

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Chase had highest rates at time and still competitive

I started saving with Chase because they had the highest interest rate on Money Saving Expert. The Chase App lets you save in different pots to budget your savings. Reviewed on: 12th April 2024

Review of the Chase Bank, Current Account:

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I switched from Lloyds because they were rubbish.

I transferred from Lloyds because their customer service was appalling. In less than the time it took me to get through to a human customer relations operative at Lloyds (to complain again about poor service!) I had already spoken to someone at Chase who had set up my current account transfer. Couldn't be happier. Reviewed on: 12th April 2024

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