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Lloyds Bank: Travel Insurance reviews

Name: Travel Insurance
Rating: 1.46 (46 reviews)

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1.46

Based on 46 reviews, last reviewed 25th Jan 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

11%

4 star

3 star

87%

Latest highest rating:

5

Excellent staff Whenever me & my family had got problems they helped us quickly and warmly. Reviewed on: 7th February 2022

Latest lowest rating:

1

Do not waste your time with ALLIANZ, shocking company Beware, do not rely on the travel insurance supplied by ALLIANZ. They will do everything they can to no pay out a claim. They are unprofessional and n... Read more Reviewed on: 25th January 2024

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About the Travel Insurance

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Lloyds Bank travel insurance reviews can help you find out what other travellers have to say. You can also write your Lloyds Bank travel insurance review too!

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Lloyds Bank Travel Insurance reviews (46)

Do not waste your time with ALLIANZ, shocking company

Beware, do not rely on the travel insurance supplied by ALLIANZ. They will do everything they can to no pay out a claim. They are unprofessional and not credible do not waste your time. They will request documents and then tell you under section whatever your claim has been denied. There are good insurance companies out there, use one of them instead - do not rely on these jokers Reviewed on: 25th January 2024

Success at financial ombudsman

My flights got cancelled 48 hrs before . They said I needed to be checked in on the plane!!! Terrible insurance. I went through the ombudsman. The first one said I could have still got there. Short of donning my swimsuit I couldn’t get there. I appealed again the ombudsman and won!!!! 1year later I was paid in full minus my excess. Pathetic company. Can’t be relied on Reviewed on: 20th December 2023

Worst service I have ever received from any company.

Allianz insurance provides the travel insurance for premium Lloyds Bank account. as a result I made the mistake of not insuring myself elsewhere. After 23 years of paying for this I made a clain in July 23. They repeatedly requested the same documents and madeexcuses that the formats were not correct,. Every time I called was requested to send something else, again. until, eventully, they agreed to pay out (for a flight change). They then sent half of the agreed amount ithout explanation. I have started a formailcomplaint process but I expect tis will go on to the Ombudsman. I'm glad it wasn't for a medical emergency and was just for myself and not my family. Reviewed on: 2nd October 2023

No response after 12 weeks

Having put in a claim I have received zero response and written feedback. Customer service line twice waited over 40 mins and then cut off. Can't think of any worse service experience anywhere. Would rather Lloyd's removed it and we choose our own which would definitely not be Allianz. Reviewed on: 30th September 2023

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