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Lloyds Bank: Travel Insurance reviews

Name: Travel Insurance
Rating: 1.34 (51 reviews)

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1.34

Based on 51 reviews, last reviewed 1st May 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

12%

4 star

3 star

86%

Latest highest rating:

5

Excellent value for money with combined benefits. Excellent value for money with combined benefits. Very easy to claim money in the account within same week. Reviewed on: 23rd May 2024

Latest lowest rating:

1

Never claimed in 5 years flight got cancelled due to... Never claimed in 5 years flight got cancelled due to cost of jet fuel had to book new flight i have been advice "If we do not state that something , ... Read more Reviewed on: 1st May 2026

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Lloyds Bank travel insurance reviews can help you find out what other travellers have to say. You can also write your Lloyds Bank travel insurance review too!

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Lloyds Bank Travel Insurance reviews (51)

Never claimed in 5 years flight got cancelled due to...

Never claimed in 5 years flight got cancelled due to cost of jet fuel had to book new flight i have been advice "If we do not state that something , you should assume that it is not covered. As the reason for your claim is not one of the covered events listed on the policy, we are unfortunately unable to cover your claim on this occasion." Given different reason when challenged ?! Please avoid Allianz and particularly this Lloyds Packaged cover . Reviewed on: 1st May 2026

Before you take on Allianz travel insurance, read th...

Before you take on Allianz travel insurance, read the Trust Pilot reviews. Reviewed on: 16th July 2025

Avoid Allianz/Lloyds Packaged Cover - Useless

never claimed in 25yrs . Had to cancel travel plans due to unforseen work commitments but apparently "If we do not state that something is covered, you should assume that it is not covered. As the reason for your claim is not one of the covered events listed on the policy, we are unfortunately unable to cover your claim on this occasion." Given different reason when challenged ?! Please avoid Allianz and particularly this Lloyds Packaged cover . Reviewed on: 31st January 2025

Very poor understanding and zero common sense

Holiday booked. The day before departure my husband picked up the motorhome from storage only to find it had developed an engine fault. Having done 3800 miles and only 14 months old, something we were not expecting. Telephone call to AA and after 2 hours trying to fix the problem we were told it would have to go into Ford to be repaired. Never mind, we have insurance. Ha! We were told the breakdown was a preventable occurrence and as such we were not covered. On a new vehicle with such a low mileage? Doesn’t matter we should have checked it the week before date of travel, and then if there was a problem it could have been fixed! Balderdash! Reviewed on: 9th June 2024

Excellent value for money with combined benefits.

Excellent value for money with combined benefits. Very easy to claim money in the account within same week. Reviewed on: 23rd May 2024

Do not waste your time with ALLIANZ, shocking company

Beware, do not rely on the travel insurance supplied by ALLIANZ. They will do everything they can to no pay out a claim. They are unprofessional and not credible do not waste your time. They will request documents and then tell you under section whatever your claim has been denied. There are good insurance companies out there, use one of them instead - do not rely on these jokers Reviewed on: 25th January 2024

Success at financial ombudsman

My flights got cancelled 48 hrs before . They said I needed to be checked in on the plane!!! Terrible insurance. I went through the ombudsman. The first one said I could have still got there. Short of donning my swimsuit I couldn’t get there. I appealed again the ombudsman and won!!!! 1year later I was paid in full minus my excess. Pathetic company. Can’t be relied on Reviewed on: 20th December 2023

Worst service I have ever received from any company.

Allianz insurance provides the travel insurance for premium Lloyds Bank account. as a result I made the mistake of not insuring myself elsewhere. After 23 years of paying for this I made a clain in July 23. They repeatedly requested the same documents and madeexcuses that the formats were not correct,. Every time I called was requested to send something else, again. until, eventully, they agreed to pay out (for a flight change). They then sent half of the agreed amount ithout explanation. I have started a formailcomplaint process but I expect tis will go on to the Ombudsman. I'm glad it wasn't for a medical emergency and was just for myself and not my family. Reviewed on: 2nd October 2023

No response after 12 weeks

Having put in a claim I have received zero response and written feedback. Customer service line twice waited over 40 mins and then cut off. Can't think of any worse service experience anywhere. Would rather Lloyd's removed it and we choose our own which would definitely not be Allianz. Reviewed on: 30th September 2023

Not paying out

Put a claim in .numerous phone calls. Staff very busy .last phone call sorry its taking along time ,but we rather busy . Reviewed on: 13th September 2023

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